USCIS - Communications Strategist and Organizational Change Management (OCM) Journeyman

About the role

Savvee Inc. is seeking a thoughtful Communications Strategist and Organizational Change Management (OCM) Journeyman to support our federal client USCIS onsite in Camp Springs, MD. The ideal candidate will shape clear, audience‑focused communication and change strategies that guide leaders and stakeholders through transformation. If you enjoy creating messaging and materials that build readiness, encourage adoption, and foster sustained engagement across the organization, this position could be a good fit for you. Current or prior USCIS and/or DHS experience is preferred.

Responsibilities

• Developing executive and stakeholder communication strategies.
• Supporting organizational change initiatives.
• Drafting messaging, briefs, FAQs, and training materials.
• Supporting adoption, readiness, and stakeholder engagement.
• Ensuring compliance with Section 508 and Plain Language.
• Supporting operational readiness, adoption planning, and feedback loops during phased deployments.
• Performing additional duties as assigned in support of evolving contract requirements and client needs.
• Understanding the organizational policies and procedures for accuracy of solutions and deliverables to the client.
• Demonstrating a commitment to quality and customer support.

Requirements

• Bachelor’s degree in Communications, Public Relations, or related field.
• Prosci Change Management certification or equivalent.
• Seven or more years of communications or change management experience.
• Must have the ability to obtain the client’s suitability.
• A proficiency in utilizing MS Office products.
• Proven familiarity with Artificial Intelligence (AI) concepts and responsible use of AI-assisted tools.
• Excellent written and verbal communication skills.
• A highly motivated self‑starter.
• Must be motivated and have excellent customer service skills.

Qualifications

• Experience with DHS or USCIS program communications.
• Experience developing public‑facing and executive‑level communications.
• Knowledge of Plain Language and Section 508 accessibility standards.
• Experience with Adobe Suite, Microsoft products, Mural, infographics, surveys, and FAQs.
• Experience supporting operational readiness, user training, and phased technology deployment.