(USA) Vision Center Manager NL 1 #2399

Drive sales in the Vision Center through effective merchandise presentation, including accurate and competitive pricing, proper signing, and maintaining instock and inventory levels. Oversee budgeting, forecasting sales, and assessing economic trends and community needs.

Responsibilities

• Model, enforce, and provide guidance on proper customer service approaches to ensure customer needs, complaints, and issues are resolved within company guidelines.
• Oversee and participate in community outreach programs, encouraging associates to serve as active community members.
• Ensure compliance with company and legal policies, procedures, and regulations for the Vision Center by analyzing reports, monitoring asset protection and safety controls, and implementing action plans.
• Provide supervision and development opportunities for associates, including hiring, training, mentoring, assigning duties, and promoting a belonging mindset.
• Ensure the provision of quality eyewear by consulting with and educating customers, selecting products based on needs, obtaining measurements, verifying prescriptions, and maintaining optical equipment.
• Uphold the company’s Open Door Policy by addressing associate concerns, researching issues, and suggesting resolutions.
• Coordinate and oversee job-related activities by building relationships with stakeholders, supporting business initiatives, and measuring progress toward goals.
• Promote company mission, values, and standards of ethics and integrity by implementing related action plans and providing guidance on business processes.
• Foster a high-performing, inclusive workplace by embracing differences, creating opportunities for growth, and recognizing contributions.
• Act with integrity by maintaining high ethical standards, supporting sustainability goals, and holding oneself and others accountable.
• Serve customers and members by prioritizing their needs, adapting to shopping behaviors, and applying business models to all plans.
• Strive for excellence by encouraging continuous learning, adopting new technologies, and supporting others through change.

Requirements

• Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
• High school diploma or equivalent.
• Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Preferred Qualifications

• Experience supervising associates.

Benefits

• Competitive pay with performance-based bonus awards.
• Health benefits, including medical, vision, and dental coverage.
• Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
• Paid time off (PTO), including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability coverage.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U: Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for high school completion, bachelor’s degrees, English Language Learning, and short-form certificates. Eligibility requirements apply.

Pay

The hourly wage range for this position is $33.50 - $43.50. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance bonuses and may include Regional Pay Zone (RPZ) adjustments based on location.

Primary Location: 725 Gold St, Manchester, NH 03103-4008, United States of America.