(USA) Transportation Operations Manager II

About the role

We are seeking a dedicated professional to manage carrier relationships, oversee delivery management, and ensure vendor compliance. The role involves coordinating various logistics activities, supervising associates, and collaborating with cross-functional teams to improve processes and support business needs.

Responsibilities

• Coordination and Oversight:
  • Develop and maintain relationships with key stakeholders.
  • Support plans and initiatives to meet customer and business needs.
  • Identify and communicate goals and objectives.
  • Build accountability and measure progress in achieving results.
  • Identify and address improvement opportunities.
  • Demonstrate adaptability and promote continuous learning.
• Carrier Management & Capacity Planning:
  • Manage relationships and order execution with carriers for a small book of business.
  • Review carrier metrics and KPIs to ensure on-time delivery and performance goals are met.
  • Communicate insights and opportunities to management.
  • Ensure orders are processed, loaded, shipped, and routed correctly to meet customer expectations.
  • Analyze trailer utilization and conduct load/route planning to reduce freight costs.
• Delivery Management and Analysis:
  • Develop insights and report on delivery metrics across a region.
  • Ensure compliance with company policies, supporting the company's mission, values, and standards of ethics and integrity.
• Vendor Compliance and Performance:
  • Develop and implement policy and procedure changes.
  • Review and analyze vendor scorecards to identify areas for improvement.
  • Support vendor improvement programs.
• Process Improvement and Collaboration:
  • Perform trend analyses and develop insights to identify operational issues or areas for improvement.
  • Collaborate with cross-functional teams, including Supply Chain and Fulfillment Center Management.
  • Assist in the development of financial and delivery management plans.

Requirements

• Experience in managing carrier relationships and order execution.
• Strong analytical skills for data review and trend analysis.
• Ability to develop and maintain strong relationships with internal and external stakeholders.
• Excellent communication and problem-solving skills.
• Knowledge of compliance and company policies.

Qualifications

• Minimum Qualifications:
  • Bachelor's degree in Business, Supply Chain, or related field and 3 years' experience in logistics, supply chain, business, or related field OR
  • 5 years' experience in logistics, supply chain, business, or related field.
  • Proficient in Microsoft Office software.
  • The standard commitment of 12 months is required for a new launch where the 12-month commitment begins after the first outbound ship/go live date. Operational Fulfillment Centers require a 12-month commitment from 1st official day in role.
• Preferred Qualifications:
  • Supervisory experience.
  • Masters: Business, Masters: Supply Chain.

Benefits

• Health benefits: Medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits: Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
• Education benefits: Live Better U – Walmart-paid education benefit program for full-time and part-time associates, covering high school completion, bachelor's degrees, English Language Learning, and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply.

Pay

The annual salary range for this position is $65,000.00 - $139,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location) and stock.

Posted: August 23, 2025