(USA) Tire & Battery Technician - Automotive

About the role

As a Tire & Battery Center Technician, you will provide safe and efficient service in both the sales and service areas of the department, delivering value to members while collaborating with other associates to meet member expectations.

Responsibilities

• Be a Team Member
  • Collaborate with team members to fulfill sales and service requests.
  • Educate other associates on tools, tasks, and resources.
  • Mentor new technicians and develop interpersonal skills for safe and efficient customer service.
• Be an Expert
  • Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, and equipment operations (including TPMS—Tire Pressure Monitoring Systems).
  • Understand product specifications, seasonality, and Point of Sale systems.
  • Apply phone and in-person selling techniques.
• Be a Techie
  • Leverage digital tools to plan and drive sales, improve the service experience, and elevate associate engagement.
  • Use handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training.
  • Adapt to new tools and encourage others to use them.
• Be an Owner
  • Communicate equipment, tools, and supply needs to the TBC Lead.
  • Track and monitor returns and special orders.
  • Operate cash registers and process transactions.
  • Work hands-on in the physical area, maintaining accurate inventory, auditing safety and compliance standards, and reporting issues.
  • Complete required paperwork, logs, and documentation.
  • Ensure merchandise is packaged, labeled, and stored according to company policies.
  • Assist members with purchasing decisions and resolve issues or concerns.
• Be a Talent Ambassador
  • Advocate for the brand by valuing the member experience and modeling high-quality service.
  • Develop, influence, and inspire others in a respectful, supportive, and team-oriented manner.
  • Understand roadblocks and assist in training team members.
• Compliance and Priorities
  • Comply with company policies, procedures, and standards of ethics and integrity.
  • Use the Open Door Policy to address concerns.
  • Complete work assignments and priorities by collaborating with managers, coworkers, and customers.
  • Identify priorities, deadlines, and expectations, and adapt to change or feedback.
• Respect the Individual
  • Embrace differences in people, cultures, ideas, and experiences.
  • Foster a workplace where associates feel seen, supported, and connected.
  • Create opportunities for all associates to thrive and perform.
  • Build strong and trusting relationships, communicate with impact, and motivate others.
  • Strengthen the team by developing and mentoring others, and recognizing contributions.
• Act with Integrity
  • Maintain and promote high standards of integrity, ethics, and compliance.
  • Model Walmart values to support and foster the company culture.
  • Hold oneself and others accountable for actions.
  • Support Walmart’s goal of becoming a regenerative company by making a positive impact.
  • Act in a selfless, humble, fair, and transparent manner.
• Serve our Customers and Members
  • Deliver results while prioritizing the customer.
  • Make decisions based on reliable information, balancing short- and long-term priorities.
  • Consider how your work impacts the team’s ability to deliver on the company’s purpose.
• Strive for Excellence
  • Display curiosity and a desire to learn.
  • Take calculated risks and demonstrate courage and resilience.
  • Drive continuous improvement and support others through change.

Requirements

• Valid State-issued Driver’s License.
• Must be 18 years of age or older.
• Acknowledge the requirement to complete all job-required trainings and assessments within a prescribed time period if hired.

Preferred Qualifications

• Experience in the auto service industry.
• Retail experience.

Benefits

• Health Benefits
  • Medical, vision, and dental coverage.
• Financial Benefits
  • 401(k) plan.
  • Stock purchase options.
  • Company-paid life insurance.
• Paid Time Off
  • PTO (Paid Time Off) for vacation, sick leave, holidays, or other purposes, depending on job classification and length of employment.
  • Parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Additional Benefits
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
• Education Benefits
  • Live Better U: A company-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Eligibility requirements apply.

Pay

The hourly wage range for this position is $19.00 to $27.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances, such as based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.