(USA) Technician, Low Voltage, Licensed

Position Summary

The (USA) Technician, Low Voltage, Licensed, is responsible for installing, configuring, and maintaining low voltage systems including security, fire alarms, CCTV, and network cabling. This role ensures system reliability through regular inspections, timely repairs, and upgrades while adhering to all applicable regulations and safety standards. The technician provides technical support and training to end users, collaborates with project teams, and maintains detailed records of work performed. Staying current with industry advancements, this position supports operational excellence and contributes to delivering effective, compliant solutions that meet customer and business needs.

About the team

The Low Voltage Technician team specializes in installing, maintaining, and repairing systems such as CCTV and alarms to ensure safety and reliability. Team members collaborate closely with engineers and project managers to deliver high-quality solutions that meet regulatory standards. They provide technical support and training to users, promptly address system issues, and contribute to continuous improvements by adopting new technologies and best practices. The team values clear communication, professionalism, and a commitment to excellence, working diligently to support business goals and enhance customer satisfaction through dependable and efficient service delivery.

What you'll do

• Install, configure, and maintain low voltage systems including security, fire alarms, CCTV, audio/video, and network cabling.
• Run, terminate, and label cables following project specifications and industry standards.
• Perform regular system inspections and promptly resolve issues to ensure optimal functionality.
• Provide technical support and training to end users on system operation and maintenance.
• Adhere to all safety protocols and comply with local, state, and federal regulations during installations and repairs.
• Maintain accurate records and generate reports on system performance and maintenance activities.
• Collaborate with team members and communicate effectively with clients to deliver tailored solutions.
• Evaluate and upgrade existing systems to enhance performance and meet current standards.

What you'll bring

• Proven experience installing, configuring, and maintaining low voltage systems including security, fire alarms, CCTV, and network cabling.
• Ability to run, terminate, and label cables following industry standards and project specifications.
• Strong troubleshooting skills to promptly identify and resolve system issues minimizing downtime.
• Knowledge of local, state, and federal regulations governing low voltage system installations and repairs.
• Commitment to safety protocols and maintaining a secure work environment.
• Effective communication skills to provide technical support and training to end users.
• Capability to maintain accurate records and generate detailed reports on system performance and maintenance.
• Collaborative mindset to work with technicians, engineers, and project managers for successful project completion.

Minimum Qualifications

• Must hold state and jurisdiction required certification and license for the state/jurisdiction of work.
• Reciprocal license may apply.
• Licensing requirements vary by state.
• High school diploma or equivalent.
• Prior work experience reading blueprints, schematics, and wiring diagrams.
• Prior work experience using hand tools, power tools, and testing equipment.
• Prior work experience in role requiring knowledge of local electrical codes and standards.

Preferred Qualifications

• BICSI Installer Certification.
• CompTIA certifications for networking (for example, Network+).
• Manufacturer-specific certifications (for example, Honeywell, Axis, or Bosch systems).
• NICET 1 & 2 Fire Alarm certification.
• OSHA 10 or 30 hour certification/training.
• Technical training or certification in low voltage systems.