(USA) Store Manager - Division 1/Neighborhood Market

Position Summary

Upholds the Companys Open Door Policy: by meeting with Associates and listening to concerns researching issues reviewing Company policies and procedures and providing resolutions for Associates including proactively seeking out Associate comments and concerns by meeting with Associates in their work areas

Initiates, directs and participates in community outreach programs and encourages and supports Associates and managers in serving as good members of the community including establishing and maintaining relationships with key individuals or groups in the community as the representative for the Company presenting the Companys perspective to various external organizations

Follows the Companys media guidelines and champions Companysponsored programs, events, and sustainability efforts to Associates, Customers, and the local community in order to emphasize the Facility as part of the community

Drives the financial performance of the Facility by ensuring that sales and profit goals are achieved including leading the management team in controlling expenses to ensure they are indexed to sales developing and implementing plans to correct any deficiencies in financial performance in the Facility overseeing the creation of budgets and participating in analyzing economic trends and community needs for budget forecasting

What you'll do...

• Models enforces and provides direction and guidance to hourly Associates and managers on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards
• Directs the management team in facility operations and communicates with both management and hourly associates about facility operations, merchandising, and company direction
• Drives sales in the Facility by ensuring effective merchandise presentation including accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting, and forecasting sales and assessing economic trends and community needs
• Ensures the success of the Academy training environment and store standards by meeting the store requirements as defined in the Academy Store standards and standard operating procedures creating an engaging and environment within the Academy Store for example a high-performance culture integrating and including Academy associates in leadership and store meetings and activities that support associate engagement in the overall facility advising Academy staff on training curriculum content engaging the trainees during their store assignment for example being available to trainees providing job shadowing opportunities acting as a culture champion engaging the customers within the Academy training format and maintaining a high level of customer service within the facility serving as a visible operations champion in the Academy program for example welcoming and introductions to new trainee group speaking on relevant business experience acting as an Academy advocate across the supported markets and participating in the talent planning and succession planning within the supported markets
• Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities removing barriers and obstacles that impact performance providing resources identifying performance standards measuring progress and adjusting performance accordingly developing contingency plans and demonstrating adaptability and supporting continuous learning
• Provides supervision and development opportunities for associates by selecting and training mentoring assigning duties building a team-based work environment establishing performance expectations and conducting regular performance evaluations providing recognition and rewards coaching for success and improvement and promoting a belonging mindset in the workplace
• Promotes and supports company policies, procedures, mission values, and standards of ethics and integrity by training and providing direction to others in their use and application ensuring compliance with them and utilizing and supporting the Open Door Policy
• Evaluates the ongoing effectiveness of current plans, programs, and initiatives consulting with business partners, managers, coworkers, or other key stakeholders soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness and participating in and supporting community outreach events
• Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences creates a workplace where associates feel seen, supported, and connected through a culture of belonging creates opportunities for all associates to thrive and perform
• Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence
• Attracts and retains the best talent, empowers and develops talent, and recognizes others contributions and accomplishments
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent
• Serves Our Customers and Members by delivering results while putting the customer first considering and adapting to how, where, and when customers shop and applies the EDLP and EDLC business models to all plans
• Strives for excellence by displaying curiosity and a desire to learn taking calculated risks demonstrating courage and resilience and encouraging learning from mistakes
• Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

Minimum Qualifications

• 4 years general management experience to include financial accountability
• 4 years’ experience supervising 50 or more exempt and non-exempt associates/employees to include the responsibility of performance management, mentoring, hiring, and firing

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Running a fresh or dry grocery area

Additional Compensation

• Annual salary range for this position is $95,000.00 - $145,000.00
• Additional compensation includes annual or quarterly performance bonuses
• Additional compensation for certain positions may also include : Regional Pay Zone (RPZ) (based on location)
• Complex Structure (based on external factors that create challenges)

Benefits

• Health benefits include medical, vision, and dental coverage
• Financial benefits include 401(k), stock purchase, and company-paid life insurance
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more

Pay

The annual salary range for this position is $95,000.00 - $145,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : Regional Pay Zone (RPZ) (based on location) Complex Structure (based on external factors that create challenges)