(USA) Store Manager - Division 1/Neighborhood Market
Position Summary
Upholds the Companys Open Door Policy: by meeting with Associates and listening to concerns researching issues reviewing Company policies and procedures and providing resolutions for Associates including proactively seeking out Associate comments and concerns by meeting with Associates in their work areas
Initiates, directs and participates in community outreach programs and encourages and supports Associates and managers in serving as good members of the community including establishing and maintaining relationships with key individuals or groups in the community as the representative for the Company presenting the Companys perspective to various external organizations
Follows the Companys media guidelines and champions Companysponsored programs, events, and sustainability efforts to Associates, Customers, and the local community in order to emphasize the Facility as part of the community
Drives the financial performance of the Facility by ensuring that sales and profit goals are achieved including leading the management team in controlling expenses to ensure they are indexed to sales developing and implementing plans to correct any deficiencies in financial performance in the Facility overseeing the creation of budgets and participating in analyzing economic trends and community needs for budget forecasting
Models and enforces and provides direction and guidance to hourly Associates and managers on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards
Directs the management team in facility operations and communicates with both management and hourly associates about facility operations, merchandising, and company direction
Drives sales in the Facility by ensuring effective merchandise presentation including accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting and forecasting sales, and assessing economic trends and community needs
Ensures the success of the Academy training environment and store standards by meeting the store requirements as defined in the Academy Store standards and standard operating procedures creating an engaging and environment within the Academy Store for example a high-performance culture integrating and including Academy associates in leadership and store meetings and activities that support associate engagement in the overall facility advising Academy staff on training curriculum content engaging the trainees during their store assignment for example being available to trainees providing job shadowing opportunities acting as a culture champion engaging the customers within the Academy training format and maintaining a high level of customer service within the facility serving as a visible operations champion in the Academy program for example welcoming and introducing new trainee groups speaking on relevant business experience acting as an Academy advocate across the supported markets and participating in the talent planning and succession planning within the supported markets
Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities removing barriers and obstacles that impact performance providing resources identifying performance standards measuring progress and adjusting performance accordingly developing contingency plans and demonstrating adaptability and supporting continuous learning
Provides supervision and development opportunities for associates by selecting and training mentoring assigning duties building a team-based work environment establishing performance expectations and conducting regular performance evaluations providing recognition and rewards coaching for success and improvement and promoting a belonging mindset in the workplace
Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application ensuring compliance with them and utilizing and supporting the Open Door Policy
Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives consulting with business partners, managers, coworkers, or other key stakeholders soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness and participating in and supporting community outreach events
Respects the individual: Builds high-performing teams embraces differences in people, cultures, ideas, and experiences creates a workplace where associates feel seen, supported, and connected through a culture of belonging creates opportunities for all associates to thrive and perform
Respects the individual: Works collaboratively builds strong and trusting relationships communicates with impact, energy, and positivity to motivate and influence
Respects the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments
Acts with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us usesg creates a sense of belonging eliminates waste participates in local giving
Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent
Serves Our Customers and Members: Delivers results while putting the customer first considers and adapts to how, where, and when customers shop and applies the EDLP and EDLC business models to all plans
Serves Our Customers and Members: Makes decisions based on data insights and analysis balances short and long-term priorities and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans
Strives for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes
Strives for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change
Pay
The annual salary range for this position is $95,000.00 - $145,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : Regional Pay Zone (RPZ) (based on location) Complex Structure (based on external factors that create challenges)
Benefits
Health benefits include medical, vision, and dental coverage.
Financial benefits include 401(k), stock purchase, and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
Qualifications
- 4 years general management experience to include financial accountability
- 4 years' experience supervising 50 or more exempt and non-exempt associates/employees to include the responsibility of performance management, mentoring, hiring, and firing
If the facility sells firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
Effective January 26, 2019 - associates will be required to successfully complete all job required trainings and assessments Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.)