(USA) Senior Technician, Facility Services, HVAC/Refrigeration

About the role

The Senior Technician, Facility Services, HVAC/Refrigeration, is responsible for overseeing the installation, maintenance, and troubleshooting of HVAC and refrigeration systems across commercial and industrial facilities. This role leads preventive maintenance programs, ensures compliance with safety and environmental regulations, and manages field teams to deliver high-quality service. The position requires coordinating resources, mentoring technicians, and supporting critical business operations through timely issue resolution. The Senior Technician also contributes to process improvements and special projects, ensuring optimal system performance and operational efficiency in alignment with company standards.

About the team

The team provides expert HVAC and refrigeration services to ensure efficient facility operations. They collaborate to troubleshoot, repair, and maintain equipment while adhering to industry standards and safety protocols. Focused on clear communication, continuous improvement, and effective resource management, the team supports business objectives and customer satisfaction. Applying technical expertise and following established policies, they consistently deliver reliable, high-quality performance. Their efforts maintain a safe and dependable environment, ensuring facilities operate smoothly and meet organizational expectations.

Responsibilities

• Oversee installation, commissioning, and maintenance of HVAC/R systems, including refrigeration units and building pneumatics.
• Lead diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues to ensure optimal system performance.
• Implement and monitor preventive maintenance programs to extend equipment life and minimize downtime.
• Manage refrigerant handling, ensuring compliance with OSHA, EPA, and environmental regulations.
• Coordinate and mentor field teams, providing hands-on training and evaluating skill development.
• Maintain accurate documentation, including work orders, maintenance logs, and compliance records.
• Support on-call rotations to address urgent service needs promptly.
• Manage parts inventory, vendor relationships, and service scheduling to meet business priorities.

Requirements

• Option 1: 3 years’ experience in HVAC/grocery rack refrigeration.
• Option 2: 6 years’ experience in HVAC/grocery rack refrigeration and Associate of Applied Science (AAS) in Air Conditioning and Refrigeration.
• Hold and maintain Type I and Type II or Universal Environmental Protection Agency certification for refrigerant handling.
• Where required, HVAC-R/Mechanical Journeyman.
• 1 year’s experience in plumbing, electrical, material handling equipment, or related area or 2 years’ Walmart store experience.
• Valid state-issued driver’s license and ability to pass a motor vehicle report.
• Commercial driving record with no convictions for DUI, DWI, OUI within the last five (5) years.
• Commercial driving record with no more than two (2) moving violations in the last three (3) years.
• No preventable accidents while operating a commercial motor vehicle in the last three (3) years.
• No serious traffic violations, as defined by the Federal Motor Carrier Safety Regulations, while operating a commercial motor vehicle in the last three (3) years.

Qualifications

• Completion of a 2-year technical/vocational HVAC/R program or 2-year associate’s of applied science A/C and refrigeration.
• Experience using word processing, spreadsheet, email, and presentation software (for example, Word, Excel, Outlook, PowerPoint).
• Prior work experience reading blueprints, schematics, and wiring diagrams.
• Prior work experience using hand tools, power tools, and testing equipment.
• Prior work experience with Glycol and CO₂ systems.

Pay

The hourly wage range for this position is $35.00 – $70.00. The actual hourly rate will equal or exceed the applicable minimum wage for the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour, based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Benefits

• Health benefits: medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
• Live Better U: Walmart-paid education benefit covering high school completion through bachelor’s degrees, including English Language Learning and short-form certificates; tuition, books, and fees are fully covered by Walmart.