(USA) Quality Assurance/Systems Manager (Import, Regional, Returns, Wm.Com)

About the role

Drive and implement the business plan for area of responsibility to achieve facility goals such as production, quality, and safety, and implement operational improvements. Forecast staffing workload and performance results to meet business demands. Prepare, review, and/or analyze business reports and use information to identify operational improvements. Monitor and ensure area of responsibility’s compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and/or maintaining procedures and supporting documentation.

Responsibilities

• Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).
• Identify and ensure associate, customer, and supplier concerns are resolved using own judgment or consulting others when needed.
• Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, and providing feedback; identifying training and development needs; and providing opportunities for learning and growth; teaching, supporting, and modeling Logistics and company policies and procedures; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
• Oversee the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiencies and maintain inventory integrity; ensuring systems/processes are implemented for corrective actions, slot profiling, inventory adjustments, cycle inventory tests, managing outside storage damages and strays, tracking and reporting close date product, hazardous material processing.
• Oversee the execution of systems operations by ensuring appropriate hardware and software maintenance; installation of new, replacement, or additional systems; necessary repairs are completed on existing systems; and development and troubleshooting involving the appropriate corporate partner Information Systems Division vendor, Logistics Regional and Divisional Systems Manager.

Qualifications

• Bachelor’s Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year experience in an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments/areas
• OR 1 year experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates
• OR 3 years experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments/areas
• OR 1 year experience as a Walmart Logistics Operations Manager supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of associates for multiple departments/areas.

Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Preferred Qualifications

• Financial Modeling and Analysis
• Inventory Management
• Modeling/Forecasting
• Preparing and executing budgets
• Profit and Loss (P&L) Accountability
• Supervising Associates
• Talent Development
• Walmart Logistics Manager
• Walmart Logistics Systems

Benefits

• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
• Live Better U: Walmart-paid education benefit program for full-time and part-time associates, covering high school completion to bachelor’s degrees, including English Language Learning and short-form certificates; tuition, books, and fees are completely paid for by Walmart.

Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.

Pay

The annual salary range for this position is $84,000.00 – $126,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location) and stock.