(USA) Pharmacy Manager

Position Summary

Provides comprehensive patient care to customers by processing and accurately dispensing prescription orders, administering immunizations, and administering other programs developed by Walmart in compliance with Board of Pharmacy statutes and regulations.

What you'll do...

• Drives sales and profit in the Pharmacy and OTC areas by ensuring effective merchandise presentation including accurate and competitive pricing, proper signing, in-stock, and inventory levels, budgeting, and forecasting sales.
• Develops and maintains cross-functional relationships and assesses economic trends and demographics.
• Models and enforces proper customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.
• Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as a good member of the community.
• Ensures compliance with Company and legal policies, procedures, and regulations for assigned areas by analyzing and interpreting reports, implementing and monitoring loss prevention and safety controls, overseeing safety, operational, and quality assurance reviews, developing and implementing action plans, and providing direction and guidance on executing Company programs and strategic initiatives.
• Supervises and develops opportunities for Associates in assigned areas by selecting training, mentoring, assigning duties, providing performance feedback, providing recognition, and promoting a belonging mindset in the workplace.
• Ensures confidentiality of information, documentation, and assigned records as required by Company policies and local State and Federal guidelines.
• Manages Pharmacy Operations by conducting Associate meetings to identify and respond to their needs, concerns, and issues related to pharmacy products or services and sharing information related to new initiatives, ensuring pharmacy operations are aligned with Company and regulatory requirements such as HIPAA SOP, QA policies, standards, and procedures.
• Documents information on changes in pharmaceutical products and procedures and new ideas, approaches, and processes and shares the information with Associates and Managers.
• Manages Inventory Flow by regularly monitoring the inventory flow process to identify merchandise that needs to be ordered, ensuring proper execution of inventory flow processes, and monitoring and evaluating the facility to identify and address problems with inventory flow.
• Manages Finances by demonstrating sound financial management skills including interpreting, analyzing, and explaining financial data and information, managing budgets, ensuring budgets and financial performance are aligned with business strategic requirements, ensuring assets, liabilities, revenues, and operating expenses are accounted for and reported, complying with Company financial policies and procedures, compiling and evaluating financial data to ensure operating procedures meet business needs, and monitoring financial data and trends to identify and respond to market changes and other areas of opportunity.
• Ensures patient care, safety, and accuracy by creating a culture of patient care safety and accuracy, communicating clear expectations regarding quality of care and patient safety, ensuring others are held accountable for following standard operating procedures (SOP) and achieving expected quality and patient safety goals, analyzing and identifying areas of improvement needed and implementing intervention steps to improve team knowledge and focus on patient safety and risk reduction, promoting reporting and transparency of errors, and writing timely and effective plans of action focused on identification and correction of root cause.
• Fosters compliance execution by creating and fostering an environment centered on health care compliance execution, actively communicating, training, and guiding the processes for completion and follow-up on compliance initiatives to associates within Health Wellness and other associates as applicable to the respective health care business, implementing compliance initiatives and priorities and monitoring compliance execution by others, ensuring appropriate operational execution of billing procedures, HIPAA compliance adherence, and Standard Operating Procedures (SOP), utilizing auditing processes to identify compliance issues and implement processes for improvement, respecting individuals, building high-performing teams, embracing differences in people, cultures, ideas, and experiences, creating a workplace where associates feel seen, supported, and connected through a culture of belonging, creating opportunities for all associates to thrive and perform, acting with integrity, maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling the Walmart values to support and foster the culture, holding oneself and others accountable, supporting Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us, serving our customers and members, delivering results while putting the customer first, considering and adapting to how, where, and when customers shop, applying the EDLP and EDLC business models to all plans, striving for excellence, displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, driving continuous improvements, adopting and encouraging the use of new technologies and skills, and supporting others through change.

Pay & Benefits

The annual salary range for this position is $112,000.00 - $197,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Regional Pay Zone (RPZ) (based on location), Complex Structure (based on external factors that create challenges).

Minimum Qualifications

• Bachelor's degree in Pharmacy or PharmD, degree or equivalent FPGEC (NABP).
• Pharmacy license (by job entry date).
• Completion of an ACPE accredited immunization training program (for example, APhA, Pharmacy School Curriculum, State Pharmacy Association sponsored).

Preferred Qualifications

• U.S. pharmacy related experience.