Pharmacy Manager

About the role

At CVS Health, Pharmacy Managers play a critical role in cultivating a culture of excellence in their respective pharmacies. They lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities.

Responsibilities

• Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
• Overseeing the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members
• Safeguarding prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
• Offering and delivering immunizations to keep patients healthy; supporting Pharmacy Technicians to learn to immunize
• Managing pharmacy inventory by following—and coaching the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business
• Onboarding new Technician and Pharmacist trainees for the store and district, including training on CVS workflow, and ensuring all trainees are on-track for timely completion of required training and/or licensure
• Maintaining a healthy talent pipeline of cross-trained colleagues willing to work in the pharmacy, and ensuring that cross-trained colleagues are on-track for timely completion of all required training for licensure
• Supporting the effective management of pharmacy operations by conducting regular reviews of business reporting for operational insights and developing action plans to close gaps, including but not limited to workflow, service, patient care, and compliance
• Leading by example and setting a positive tone for the team, delegating tasks, empowering team members, and fostering a collaborative work environment
• Adapting to changing circumstances and taking ownership, coaching, reinforcing, encouraging, providing feedback to, disciplining, and/or terminating pharmacy team members

Requirements

• Active Pharmacist License in the state where the Store is located
• Active National Provider Identifier (NPI)
• Not on the DEA Excluded Parties list

Qualifications

• 1-2 years of experience as a Pharmacist
• Be mobile and remain upright for extended periods of time
• Lift, scan, and bag items
• Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
• Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
• Extend hand(s) and arm(s) multiple directions to place, move, or lift items
• Control precision; quickly adjust machines to exact positions
• Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
• Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
• Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects
• Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately

Skills

• Strong leadership and team management skills
• Excellent communication and problem-solving abilities
• Ability to handle multiple tasks and adapt to changing circumstances
• Knowledge of pharmacy workflow and best practices
• Ability to work independently and as part of a team

Benefits

The typical pay range for this role is $65.00 - $85.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great Benefits For Great People We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.