(USA) Personal Shopper - Sam's FT

About the role

You will develop and support Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.

Maintain the safety of the Facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials, adhering to Company steel standard guidelines, and correcting or reporting unsafe situations to Management.

Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.

Complete work assignments and priorities by using policies, data, and resources; collaborating with managers, coworkers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Provide Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company’s products and services.

Responsibilities

• Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.
• Respect the Individual by embracing differences in people, cultures, ideas, and experiences; creating a workplace where associates feel seen, supported, and connected; fostering a culture of belonging; creating opportunities for all associates to thrive and perform; and helping to attract the best talent.
• Work as a team by building strong and trusting relationships, communicating with impact, energy, and positivity to motivate and influence.
• Strengthen the team by helping develop and mentor others and recognizing others' contributions and accomplishments.
• Act with Integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance; modeling Walmart values to support and foster culture; holding oneself and others accountable; and supporting Walmart’s goal of becoming a regenerative company.
• Act in a selfless manner, demonstrating humility, self-awareness, honesty, fairness, and transparency.
• Serve customers and members by delivering results while putting the customer first, making decisions based on reliable information, balancing short- and long-term priorities, and considering how your work impacts the team’s ability to deliver on the company’s purpose.
• Strive for Excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, driving continuous improvements, being open to new technologies and skills, and supporting others through change.

Benefits

• Competitive pay with performance-based bonus awards.
• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off including PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO/PPTO amounts depend on job classification and length of employment and meet or exceed paid sick leave laws where applicable.
• Short-term and long-term disability coverage.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U: Company-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for high school completion, bachelor’s degrees, English Language Learning, and short-form certificates. Eligibility requirements apply.

Pay

The hourly wage range for this position is $17.00 to $25.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances, based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Location

2500 Mountaineer Blvd, South Charleston, WV 25309-9438, United States of America.