(USA) Personal Shopper - Sam's FT

About the role

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships, upgrades and credit accounts, participating in sales and marketing events and making efforts to meet Membership goals.

Responsibilities

• Maintains safety of Facility by following all safety standards, procedures and guidelines including:
  • Conducting safety sweeps
  • Following proper forklift spotting procedures
  • Following proper procedures for handling and disposing of hazardous materials
  • Following Company steel standard guidelines
  • Correcting and reporting unsafe situations to Management
• Fulfills Member Fax n Pull and Click n Pull orders by:
  • Reviewing orders
  • Pulling items from shelves
  • Scanning items
  • Wrapping and palletizing items
  • Ensuring the accuracy of orders and invoices
  • Securing items until Members arrive
  • Following up on out-of-stock merchandise to meet Member needs
• Completes work assignments and priorities by:
  • Using policies, data and resources
  • Collaborating with managers, coworkers, customers and other business partners
  • Identifying priorities, deadlines and expectations
  • Carrying out tasks and communicating progress and information
  • Determining and recommending ways to address improvement opportunities
  • Adapting to and learning from change, difficulties and feedback
• Provides Member service by:
  • Acknowledging the Member
  • Identifying their needs
  • Assisting with purchasing decisions
  • Locating merchandise
  • Resolving issues and concerns
  • Promoting the Company’s products and services
• Complies with company policies, procedures and standards of ethics and integrity by:
  • Implementing related action plans
  • Using the Open Door Policy
  • Applying these in executing business processes and practices
• Respect the Individual:
  • Embraces differences in people, cultures, ideas and experiences
  • Creates a workplace where associates feel seen, supported and connected through a culture of belonging
  • Creates opportunities for all associates to thrive and perform
  • Helps to attract the best talent
• Works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence
• Strengthens the team by helping, developing and mentoring others; recognizes others’ contributions and accomplishments
• Act with Integrity:
  • Maintains and promotes the highest standards of integrity, ethics and compliance
  • Models the Walmart values to support and foster our culture
  • Holds oneself and others accountable
  • Supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair and transparent
• Serve our Customers and Members:
  • Delivers results while putting the customer first
  • Makes decisions based on reliable information
  • Balances short- and long-term priorities
  • Considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders
• Strive for Excellence:
  • Displays curiosity and a desire to learn
  • Takes calculated risks and demonstrates courage and resilience
  • Drives continuous improvements
  • Is open to and uses new technologies and skills
  • Supports others through change

Pay

The hourly wage range for this position is $18.00 to $26.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Benefits

• Health benefits including medical, vision and dental coverage
• Financial benefits including 401(k), stock purchase and company-paid life insurance
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes; amount depends on job classification and length of employment and meets or exceeds paid sick leave law requirements where applicable
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U: company-paid education benefit program for full-time and part-time associates, including high school completion, bachelor’s degrees, English Language Learning and short-form certificates; tuition, books, and fees are completely paid for by Walmart (eligibility requirements apply)