(USA) Overnight Stocking Coach
Position Summary
TourToTeach, a role within Walmart, involves leading and developing teams effectively by teaching, training, and actively listening to associates. This includes touring stores, providing feedback, and collaborating with all levels of associates regarding store operations, merchandising, and company direction.
What you'll do...
- Teaches and trains teams, actively listens to associates, and provides feedback during store tours.
- Communicates and collaborates with associates at all levels regarding store operations, merchandising, and company direction.
- Introduces and leads company change efforts, sets clear expectations, and guides team implementation of business solutions.
- Communicates business objectives to teams effectively, models and demonstrates exceptional customer service standards, and follows the One Best Way (OBW) service model.
- Manages and supports customer service initiatives such as Store of the Community and community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved.
- Develops and implements action plans to correct deficiencies and improve the customer experience.
- Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss (PL) statements, managing and assisting in budgeting, forecasting, and controlling expenses.
- Maintains effective merchandise presentation, seasonal transitions, inventory flow, and operational processes to ensure sales and profit goals are achieved.
- Supervises and develops hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, and promoting a belonging mindset.
- Ensures compliance with company policies and procedures, supports the Walmart mission, values, and standards of ethics and integrity, and acts in a selfless manner, being honest, fair, and transparent.
- Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence others, attracts and retains the best talent, and empowers and develops talent.
- Respects individuals, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, and recruits and develops qualified associates to meet staffing needs and achieve company growth potential.
- Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, and identifying and addressing improvement opportunities.
Pay
The annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses, and regional pay zone (RPZ) and complex structure differentials, where applicable.
Benefits
- Health benefits include medical, vision, and dental coverage.
- Financial benefits include 401(k), stock purchase, and company-paid life insurance.
- Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
- Additional compensation may include PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Qualifications
Minimum Qualifications:
- 2 years’ of college;
- 1 year’s retail experience and 1 year’s supervisory experience;
- 2 years’ general work experience and 1 year’s supervisory experience.
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University;
- General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.
Location
Primary Location: 3575 STATE ROUTE 66, NEPTUNE, NJ 07753-2602, United States of America
Drug-Free Workplace
Walmart and its subsidiaries maintain a drug-free workplace and have a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.