(USA) Optical Associate, Non-Certified – Sam’s Club

Position Summary

Maintains merchandise presentation by stocking, setting up, cleaning, and organizing product displays, removing damaged goods, signing, and pricing merchandise appropriately, and securing fragile and high-shrink merchandise.

What you'll do...

• Maintains the sales floor in the Optical area in accordance with company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages.
• Receives and stocks merchandise in the Optical area.
• Organizes and maintains the Optical area by following company procedures, utilizing equipment appropriately, merchandising, and completing paperwork, logs, and other required documentation.
• Processes optical eyewear and contact lens orders, monitors trial lens inventory, and ensures calibration and cleanliness of optical equipment.
• Troubleshoots member non-adapt issues and communicates with labs and optometrists regarding job status and product updates.
• Completes patient appointments, performs pre-testing, and records results.
• Supports OD services by embracing the utilization of new and existing technology.
• Collects payments for doctor/telehealth services.
• Serves as a team member by leading and participating in teams, developing, communicating, and implementing processes and practices to meet business needs, and modeling and helping others with how to adapt to change or new challenges.
• Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence; strengthens the team by helping, developing and mentoring others; recognizes others contributions and accomplishments.
• Respects the individual by embracing differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent.
• Acts with integrity by maintaining and promoting the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
• Serves our customers and members by delivering results while putting the customer first; makes decisions based reliable information; balances short- and long-term priorities; and considers how own work impacts the team's ability to deliver on our purpose for all stakeholders.
• Strives for excellence by displaying curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience; drives continuous improvements; is open to and uses new technologies and skills; and supports others through change.

Minimum Qualifications

• High school diploma, GED, or equivalent upon job entry or within 12 months of hire in order to sit for American Board of Opticianry (ABO) exam.
• Meet the requirements to work as an Optical associate (for example, minimum age, qualification, registration, certification, and/or licensure when required by the Optical organization and/or by State Boards of Opticianry, as applicable.)
• Must obtain American Board of Opticianry (ABO) certification within 15 months of hire or job entry.
• Willingness and ability to work with Manager to register and maintain own NPI number as required by state law.
• Licensed/Registered States Only: Meets or can satisfy state law requirements to become an apprentice optician and licensed optician.
• Must obtain state-required optician licensure within 18 months of hire or job entry for full-time associates, unless the applicable state licensure requirements mandate additional training hours.
• Must complete all applicable state licensure requirements and obtain optician licensure within 3 months of completing the minimum apprenticeship hours required by the state.