(USA) Member Specialist -Part Time

Position Summary

Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns, zoning the area, arranging and organizing merchandise, identifying shrink and damages.

What you'll do...

• Maintains exit areas and reviews member receipts.
• Acknowledges members and identifies their needs.
• Assists members with purchasing decisions.
• Assists members with locating merchandise.
• Provides member service by maintaining self-checkout area.
• Solves member issues and concerns.
• Promotes Sams Club products and services.
• Guides and supports members regarding self-service technology.
• Processes member purchases.
• Handles payments, returns, and exchanges according to company policies and procedures.
• Utilizes self-checkout area.
• Assists with securing and safeguarding Sams Club assets and property.
• Observes and communicates potential criminal activity.
• Maintains paperwork logs and other required documentation.
• Ensures compliance with company security and safety practices.
• Trains Member Frontline Service associates on company processes and procedures.
• Teaches new technology and tool functionality.
• Delivers new program rollout training.
• Provides continuous learning and process improvement opportunities.
• Complies with company policies, procedures, and standards of ethics and integrity.
• Completes work assignments and priorities.
• Respects the individual by embracing differences, creating a workplace culture of belonging, and supporting talent attraction.
• Works as a team, builds strong relationships, communicates with impact, and motivates and influences others.
• Acts with integrity by maintaining high standards of ethics, complying with Walmart values, and fostering a regenerative company.
• Serves customers and members by delivering results, putting the customer first, making decisions based on reliable information, balancing short and long-term priorities, and considering how work impacts team delivery.
• Strives for excellence by displaying curiosity, taking calculated risks, demonstrating courage and resilience, driving continuous improvements, using new technologies and skills, and supporting others through change.

Benefits

• Competitive pay.
• Performance-based bonus awards.
• Great benefits including health benefits, financial benefits, paid time off benefits, and other perks such as military leave pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U is a company-paid education benefit program for associates.
• The hourly wage range for this position is $17.00 to $25.00*.
• Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour.
• Multiple premiums may apply if applicable criteria are met.
• Benefits are subject to change and may be subject to specific plan or program terms.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location

1000 N WESTHILL BLVD, APPLETON, WI 54914-5792, United States of America