(USA) Member Specialist

Position Summary

Provides member service. Maintains the checkout area. Resolves member issues and concerns. Promotes Sam's Club products and services. Assists with payments, returns, refunds, and exchanges according to company policies and procedures.

What you'll do...

• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Processes member purchases.
• Affords guidance and support to members regarding self-service technology.
• Follows company safety standards, procedures, and guidelines.
• Handles merchandise safely.
• Corrects and reports unsafe situations to facility management.
• Maintains entrance areas.
• Acknowledges members, verifies membership cards, and identifies member needs.
• Affords assistance with purchasing decisions.
• Limits merchandise zones.
• Arranges and organizes merchandise.
• Affords assistance with transporting items.
• Maintains a safe shopping environment.
• Maintains exit areas.
• Reviews member receipts.
• Acknowledges the member and identifies member needs.
• Affords assistance with securing and safeguarding Sam's Club assets and property.
• Maintains paperwork, logs, and other required documentation.
• Executes emergency response procedures.
• Ensures compliance with company security and safety practices.
• Affords training of Member Frontline Services associates on company processes and procedures.
• Teaches new technology and tool functionality.
• Delivers new programs rollout training.
• Provides continuous learning and process improvement opportunities.
• Ensures area of responsibility is maintained in accordance with company policies and procedures by properly handling returns.
• Limits merchandise zones.
• Arranges and organizes merchandise.
• Identifies shrink and damages.
• Complies with company policies, procedures, and standards of ethics and integrity.
• Completes work assignments and priorities by using policies, data, and resources.
• Collaborates with managers, co-workers, customers, and other business partners.
• Identifies priorities, deadlines, and expectations.
• Carries out tasks.
• Communicates progress and information.
• Determines and recommends ways to address improvement opportunities.
• Adapts to and learns from change, difficulties, and feedback.
• Respects the individual: Embraces differences in people, cultures, ideas, and experiences.
• Respects the individual: Builds strong and trusting relationships.
• Respects the individual: Helps, develops, and mentors others.
• Acts with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance.
• Acts with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Serves our Customers and Members: Delivers results while putting the customer first.
• Serves our Customers and Members: Makes decisions based reliable information.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous improvements.
• Serves our Customers and Members: Drives continuous