(USA) Member Assist

Position Summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensuring there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you. You will sweep us off our feet if:

• You thrive in fast-paced environments
• You’re a multi-tasker at heart
• You keep member satisfaction as your top priority
• You can stand for long periods of time while assisting members quickly and accurately
• You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence

What you'll do

Maintains safety of facility according to company policies and procedures by conducting safety sweeps following procedures for handling merchandise and correcting and reporting unsafe situations to facility management
Provides member service by acknowledging the member and identifying member needs assisting members resolving member issues and concerns promoting the company’s products and services organizing and maintaining availability of carts, flatbeds assisting members with transporting items utilizing cart retrieval equipment according to company policies and procedures and maintaining parking lot cleanliness
Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback
Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices
Technology
Proactively identifies members who need help actively engages them and assists them
Properly maintains equipment and ensures products are organized and stocked in correct ways and promptly fixes any problems
Respect the Individual:
Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent
Respect the Individual:
Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence
Respect the Individual:
Strengthens the team by helping develop and mentor others recognizes others contributions and accomplishments
Act with Integrity:
Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us
Act with Integrity:
Acts in a selfless manner and is consistently humble self-aware honest fair and transparent
Serve our Customers and Members
Delivers results while putting the customer first
Serves our Customers and Members
Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders
Strive for Excellence:
Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience
Strive for Excellence:
Drives continuous improvements is open to and uses new technologies and skills and supports others through change
At Sam’s Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
• For information about PTO, see here.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• LIVE BETTER U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Customer Service

Primary Location: 3200 KEN BALE BLVD, BOWLING GREEN, KY 42103-6025, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.