(USA) Freight Flow Associate

Position Summary

Operates forklifts and completes work assignments following company policies and procedures.

What you'll do...

• Complies with company policies, procedures, and standards of ethics and integrity.
• Operates forklifts safely, picking up, moving, placing, and positioning merchandise pallets.
• Completes work assignments and priorities by collaborating with managers, coworkers, customers, and other business partners.
• Provides member service by acknowledging members, identifying needs, guiding, supporting, and assisting with purchases and issues.
• Maintains safety of the facility by conducting safety sweeps, following forklift spotting procedures, handling hazardous materials, and reporting unsafe situations.
• Maintains the sales floor and merchandising presentation by stocking, rotating, removing damaged or outdated goods, setting up displays, and ensuring proper zoning.
• Handles club pick-up orders by assisting with picking, staging, and auditing orders.
• Manages inventory by tracking goods, maintaining stock levels, controlling shrinkage, and reporting poor practices.
• Uses inventory tools and equipment safely and correctly.
• Proactively identifies and engages customers needing help, assists with technology services, and models technology services.
• Identifies and addresses shrink opportunities and problems, taking steps to fix them.
• Maintains and organizes merchandise and supplies, ensuring proper stocking and removal of damaged or out-of-date goods.
• Ensures merchandise is displayed prominently and performs occasional audits for accuracy.
• Operates and maintains forklifts safely and correctly.
• Reports poor or unsafe conditions or practices in assigned areas.
• Tells management when forklifts are not in proper working order.
• Respects individuals by embracing differences, creating a supportive workplace, recognizing contributions, and fostering a culture of belonging.
• Works as a team, builds strong relationships, communicates positively, and motivates others through change.
• Acts with integrity by maintaining high standards of ethics, complying with policies, and supporting the company's regenerative goals.
• Serves customers and members by delivering results, balancing short and long-term priorities, and considering the team's ability to achieve the company's purpose.
• Strives for excellence by displaying curiosity, taking calculated risks, demonstrating courage and resilience, and driving continuous improvements.

Benefits

• Competitive pay and performance-based bonus awards.
• Health benefits including medical, vision, and dental coverage.
• Financial benefits such as 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
• Lifetime learning benefits through Live Better U, which covers tuition, books, and fees for associates.

Minimum Qualifications

• 90 days of prior experience with Forklift Certification.
• Ability to safely utilize pallet jacks.
• Must be 18 years of age or older.

Preferred Qualifications

• Customer Service Experience.
• Retail Experience.
• Supervising a team.