(USA) Food & Consumables Coach

About the role

The role involves leading and developing teams effectively by teaching training and actively listening to associates, touring stores, and providing feedback. The position requires managing and driving the financial performance and sales of the designated store area, ensuring compliance with company policies and procedures, and fostering a culture of respect and excellence.

Responsibilities

• Tourstores and provide feedback to associates
• Collaborate with all levels of associates regarding store operations
• Manage and assist in budgeting, forecasting, and controlling expenses
• Ensure customer needs, complaints, and issues are successfully resolved
• Develop and implement action plans to correct deficiencies and improve customer experience
• Supervise and develop opportunities for hourly associates
• Supports and coordinates job-related activities and assignments
• Ensures compliance with company policies and procedures
• Respects individual differences and fosters a culture of belonging
• Acts with integrity and maintains high standards of ethics and compliance
• Serves customers and members by delivering results and balancing short and long-term priorities
• Strives for excellence by adopting new technologies and skills and supporting others through change

Requirements

• 2 years' of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience

Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Skills

• Exceptional customer service standards
• Effective communication and collaboration
• Leadership and mentoring skills
• Financial management and budgeting
• Merchandising and business initiative implementation
• Customer service and problem resolution
• Team building and development
• Adaptability and continuous learning
• Compliance with company policies and procedures

Benefits

• Competitive pay
• Performance-based bonuses
• Health benefits including medical, vision, and dental coverage
• Financial benefits including 401(k), stock purchase, and company-paid life insurance
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting
• Other benefits including short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more

Pay

The annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) and Complex Structure.

Schedule

Details on the schedule are not specified in the job posting.