(USA) Fleet Development Facilitator (Searcy, AR)

About the role

This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the facility as assigned and/or as necessary.

Responsibilities

• Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.
• Engages in content teach-backs and the co-facilitation of training content for Driver Trainees with senior leaders.
• Provides feedback to participants in the Driver Trainee program, Fleet Development leadership, and Regional Training Center team members.
• Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
• Conducts facilitation audits on all Fleet Development roles.
• Conducts One Best Way consistency tours in Regional Training Centers with leadership to provide risk assessments.
• Ensures One Best Way compliance in Regional Training Centers.
• Ensures alignment with Fleet Development class content.
• Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.
• Participates in Fleet Development content development and reviews to provide feedback and suggestions to the Learning Content Development team.
• Conducts assessment reviews in partnership with the Learning Content Development team to validate the accuracy of Fleet Development content.
• Supports the adoption of structural and change initiatives by engaging with associates within Regional Training Centers and catchment.
• Educates Driver Trainees on change initiatives through classroom training and virtual classroom facilitation.
• Supports Regional Training Centers outside of class delivery times by assisting in the execution of Regional Training Center processes and executing "tour to teach."
• Conducts training classes in accordance with block schedules by executing activities as designed.
• Monitors virtual reality training utilization and end-of-day activities across multiple Fleet Development locations, including virtually.
• Stays informed on changes in One Best Way processes by working with associates and leaders within Regional Training Centers.
• Delivers training to Regional Training Center associates by leveraging different modalities (e.g., Academy Connect, Virtual Reality, future technology).
• Implements and supports training for specialty and change initiatives.
• Engages with Fleet Development Trainers throughout assigned areas by providing additional training and following up on Fleet Development Trainer task completion.
• Provides supervision and development opportunities for associates by hiring, training, and mentoring. Assigns duties, provides recognition, and ensures a belonging mindset in the workplace.

Skills

• Train The Trainer
• Virtual Classroom
• Leadership

Leadership Expectations

• Respect the Individual:
  • Demonstrates and encourages respect for others; drives a positive associate and customer/member experience for all; embraces differences in people, cultures, ideas, and experiences.
  • Supports workplaces where associates feel seen and connected through a culture of belonging, so all associates thrive and perform.
  • Contributes to an environment allowing everyone to bring their best selves to work.
  • Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments.
  • Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.
• Act with Integrity:
  • Maintains and promotes the highest standards of integrity, ethics, and compliance; models the company values and leads by example to foster the culture.
  • Supports the company’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
  • Follows the law, company code of conduct, and policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns.
  • Reinforces the culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way consistent with company values.
  • Is consistently humble, self-aware, honest, and transparent.
• Serve our Customers and Members:
  • Delivers results while putting the customer/member first and applying an omni-merchant mindset; acts with an Every Day Low-Cost mindset to drive value and Every Day Low Prices for customers/members.
  • Adopts a broad perspective that considers data, analytics, customer/member insights, and different parts of the business when making plans.
• Strive for Excellence:
  • Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions.
  • Supports innovation and intelligent risk-taking; exhibits resilience in the face of setbacks.
  • Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.

Physical Activities

• Observes associate, customer, or supplier behavior.
• Moves, lifts, carries, and places merchandise and supplies weighing up to 75 pounds without assistance.
• Moves up and down a ladder.
• Moves up and down stairs.
• Presents information to small or large groups and individuals.
• Squats, kneels, or crawls for extended periods of time.
• Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Safely operates motor vehicle or other large power equipment, requiring valid driver's license or certification as appropriate.
• Visually locates merchandise and other objects.
• Visually inspects equipment.
• Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.
• Applies sideways/upward/downward pressure to tighten and loosen hardware (e.g., nuts, bolts).
• Stands for extended periods of time.
• Sits for extended periods of time.
• Differentiates sounds in order to inspect and maintain equipment, identify potential hazards, or recognize safety alarms.
• Lifts, pushes, pulls, and carries tools, objects, or equipment above shoulder level without assistance.
• Communicates effectively in person and by using telecommunications equipment or electronic voice control equipment.
• Visually verifies and reads information, often in small print.
• Wears personal protective equipment (PPE) as required, which could include, but is not limited to, lifting protection, fall protection, eye protection, hearing protection, respiratory protection, chemical protection, climate protection, and electrical protection such as protective footwear.
• Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or electronic device.
• Enters and locates information on an electronic device.

Travel

Traveling is necessary to perform one or more essential functions of this position. Travels domestically to and from multiple facilities or work-sites during the workday.

Work Environment

• Works in areas requiring exposure to varying temperatures, extreme heat or cold, and/or wet, damp, or drafty conditions.
• Moves over sloping, uneven, or slippery surfaces.
• Works overnight as required.
• Works varying shifts as required.
• Works overnight, weekends, and varying shifts.
• Works indoors for extended periods of time.
• Works outdoors for extended periods of time.

Requirements

Minimum Qualifications

• Option 1: Current holder of an interstate (Class A) Commercial Driver's License with Hazmat endorsement (including cleared background check) or will obtain HAZMAT endorsement (with cleared background check) within 120 calendar days of date of hire.
• 3 years’ experience working in a full-time Class A tractor/trailer driving position in the previous 7 years.
• No more than 2 moving violations while operating a personal or commercial motor vehicle in the last 3 years.
• No serious traffic violations while operating a personal or commercial motor vehicle in the last three years.
• No convictions for a DUI, DWI, OUI, or reckless driving involving alcohol/drugs within the last 10 years.
• No preventable accidents* (collision) while operating a commercial motor vehicle in the last three years (*as determined by the company based on the ATA Guidelines).
• No preventable* DOT recordable accidents (collisions resulting in disabling damage and/or immediate medical treatment away from the scene) while operating a commercial motor vehicle in the last 10 years (*as determined by the company based on the ATA Guidelines).
• No preventable accident* (collision) resulting in a fatality or catastrophic injury in driving history (commercial motor vehicle) (*as determined by the company based on the ATA Guidelines).

Preferred Qualifications

• 3 years’ experience as an over-the-road tractor/trailer driver.
• 250,000 miles over-the-road tractor/trailer experience.
• No moving violations while operating a personal or commercial motor vehicle in the last 3 years.
• 1 year’s training or facilitation experience.

Benefits

• Health benefits: Medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits: