(USA) Emerging Store Manager - SC

About the role

The Emerging Store Manager (ESM) role is a developmental leadership position designed to prepare associates for potential Store Manager roles within Walmart US store operations. This role trains and develops associates across various areas such as merchandising, people leadership, financial management, customer experience, and community engagement.

Responsibilities

• Trains and develops within a store environment in the areas of retail operational acumen, people leadership, merchandising strategy, financial management, customer experience, and community engagement in preparation for a Store Manager role.
• Aids in managing the store's financial performance by learning to authorize and manage expenditures against budget.
• Maintains sales and profit goals, analyzes economic trends and community needs for budget forecasting, generates, reviews, and acts on business reports and profit-and-loss statements.
• Ensures effective merchandise presentation, including accurate and competitive pricing, proper signing, and appropriate in-stock and inventory levels.
• Assesses economic trends and community needs, models, enforces, and provides direction and guidance to hourly associates and managers on proper customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved within company guidelines and standards.
• Supports the timely implementation of staffing plans, talent pipelines, and succession planning processes.
• Initiates, directs, and participates in community outreach programs as a community liaison.
• Encourages and supports associates and managers in serving as good members of the community.
• Establishes and maintains relationships with key individuals or groups as the representative for the company.
• Promotes company-sponsored programs, events, and sustainability efforts.
• Upholds the Open Door Policy by meeting with associates and listening to concerns, researching issues, reviewing company policies and procedures, and providing resolutions according to company policies and procedures.
• Proactively seeks out associate comments and concerns by meeting with associates in their work areas.
• Supports the store's management team by supporting the establishment and implementation of store objectives.
• Communicates goals, monitors performance, provides feedback, identifies training and development needs, ensures compliance with company policies and procedures, and holds hourly associates and managers accountable.
• Analyzes and interprets reports, implements and monitors asset protection and safety controls, maintains quality assurance standards, oversees safety and operational reviews, develops and implements action plans to correct deficiencies, and supports the execution of multiple business plans and projects.
• Develops and implements key organizational objectives.
• Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.
• Supports the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.

Qualifications

Minimum Qualifications:

• Option 1: Bachelor's degree in management, business administration, retail management, financial management and 2 years' experience in a management role within a retail, operations, or distribution environment, with responsibility for supervising, evaluating, mentoring, and developing managers/supervisors, managing workloads, and participating in the hiring and promotion of employees.
• Option 2: 4 years' experience in a management role within a retail, operations, or distribution environment, with responsibility for supervising, evaluating, mentoring, and developing managers/supervisors, managing workloads, and participating in the hiring and promotion of employees. 2 years' general management experience, including responsibility for financial accountability.

Preferred Qualifications:

• Bachelor's degree in management, business administration, retail management, financial management and 3 years' experience in a management role with financial accountability in a retail or multi-unit environment.
• Demonstrated willingness and ability to relocate within assigned region for Store Manager placement.
• Experience as a Walmart Assistant Manager, Coach, or Store Lead with demonstrated readiness for increased scope and responsibility.
• Experience running a fresh, dry grocery, or other specialty store.