(USA) Emerging Store Manager - Nhm

About the role

The Emerging Store Manager (ESM) role is a developmental leadership position designed to prepare associates for potential Store Manager roles within Walmart's store operations environment. This role lasts no longer than 12 to 18 months and involves training and developing associates in areas such as merchandising, people leadership, financial management, customer experience, and community engagement.

Responsibilities

• Trains and develops within a store environment in the areas of retail operational acumen, people leadership, merchandising strategy, financial management, customer experience, and community engagement in preparation for a Store Manager role.
• Aids in managing the store's financial performance by learning to authorize and manage expenditures against budget.
• Maintains sales and profit goals, analyzes economic trends, and assists with budget forecasting.
• Ensures effective merchandise presentation, including accurate and competitive pricing, proper signing, and appropriate in-stock and inventory levels.
• Assesses economic trends and community needs, models, enforces, and provides direction and guidance to hourly associates and managers on customer service approaches and techniques.
• Supports the timely implementation of staffing plans, talent pipelines, and succession planning processes.
• Initiates, directs, and participates in community outreach programs as a community liaison.
• Encourages and supports associates and managers in serving as good members of the community.
• Establishes and maintains relationships with key individuals or groups as the representative for the company.
• Promotes company-sponsored programs, events, and sustainability efforts.
• Upholds the Open Door Policy by meeting with associates and listening to concerns, researching issues, reviewing company policies and procedures, and providing resolutions according to company policies and procedures.
• Proactively seeks out associate comments and concerns by meeting with associates in their work areas.
• Supports the store's management team by supporting the establishment and implementation of store objectives.
• Communicates goals, monitors performance, and provides feedback. Identifies training and development needs.
• Holds hourly associates and managers accountable for compliance with company policies and procedures.
• Manages safety and operational reviews, implements and monitors asset protection and safety controls, and ensures quality assurance standards are met.
• Develops and implements action plans to correct deficiencies.
• Supports the execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating business plans and priorities, removing barriers and obstacles that impact performance, providing resources, identifying performance standards, measuring progress and adjusting performance accordingly, developing contingency plans, and demonstrating adaptability and supporting continuous learning.
• Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.
• Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.

Qualifications

• Option 1: Bachelor's degree in management, business administration, retail management, financial management and 2 years' experience in a management role within a retail, operations, or distribution environment, with responsibility for supervising, evaluating, mentoring, and developing managers/supervisors, managing workloads, and participating in the hiring and promotion of employees.
• Option 2: 4 years' experience in a management role within a retail, operations, or distribution environment, with responsibility for supervising, evaluating, mentoring, and developing managers/supervisors, managing workloads, and participating in the hiring and promotion of employees. 2 years' general management experience, including responsibility for financial accountability.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, General management experience to include financial accountability, Running a fresh or dry grocery area, Supervising 50 or more associates/employees to include the responsibility for performance management, mentoring, and making employment decisions (for example, hiring, disciplinary).

Benefits

Competitive pay, performance-based bonus awards, and other benefits including health benefits, financial benefits, and paid time off benefits. Additional compensation includes annual or quarterly performance bonuses, regional pay zone (RPZ), and complex structure. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.