(USA) Director, Product Management

About the role

The Customer Data & Identity (CDI) team enables Walmart’s various segments and international markets to access a unified, real-time customer view, eliminating fragmented data efforts. Operating at significant scale, CDI manages hundreds of millions of customer identities and supports real-time activation across marketing and retention systems. The team is expanding globally to deliver consistent capabilities worldwide. Members focus on solving complex identity, data, and trust challenges that enhance the effectiveness of other teams. This environment values strategic product leadership, data-driven decision making, and collaboration to drive impactful solutions across the enterprise.

Responsibilities

• Lead product vision and strategy for a complex product family, aligning roadmaps with business objectives and technology capabilities.
• Guide multiple product teams through full lifecycle management, from discovery to value realization and iteration.
• Drive data-driven decision making by defining outcome-based metrics and leveraging experimentation and analytics.
• Manage cross-functional trade-offs, balancing scope, cost, quality, and time-to-value across Engineering, Design, and Business partners.
• Develop and mentor product talent, fostering alignment with organizational goals and performance standards.
• Own financial outcomes, resource allocation, and customer value delivery for the product portfolio.

Skills

• Proven expertise in product strategy and roadmap development for complex product families.
• Demonstrated leadership managing multiple product teams through full lifecycle execution.
• Strong ability to translate customer insights and data into measurable business outcomes.
• Experience driving data-driven decision making, including experimentation and AI integration.
• Skilled in balancing cross-functional trade-offs involving engineering, design, and business priorities.
• Track record of coaching and developing product talent to achieve organizational goals.
• Financial acumen with accountability for P&L and resource allocation.
• Excellent stakeholder management and communication skills to align strategic objectives.

Qualifications

Minimum Qualifications: Option 1: Bachelor’s degree in computer science, engineering, or related area and 11 years’ experience in product management. Option 2: 13 years’ experience in product management or related area.

Preferred Qualifications: Master’s degree in Computer Science, Engineering, Business Administration, or related area and 10 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products; supervisory experience; background in creating inclusive digital experiences with knowledge of WCAG 2.2 AA standards, assistive technologies, and integrating digital accessibility; knowledge of accessibility best practices to support Walmart’s accessibility standards and guidelines; familiarity with Masters programs in Business Administration, Computer Engineering, or Computer Science.

Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts