Director, Product Management

The Role

Work Model: Hybrid
Work Schedule: Monday – Friday, standard business hours (average 40 hrs/week)
Travel Requirements: Minimal; occasional travel as needed
Supervisory Responsibilities: Yes
Reports to: VP of Digital Transformation

What You’ll Do

• Own the vision, strategy, roadmap, and end-to-end product lifecycle for the TMS platform, balancing net-new development with ongoing production support.
• Partner with the VP of Digital Transformation to align product strategy with broader digital transformation and AI initiatives, leveraging data and analytics to validate roadmap priorities, support/defect trends, and feature adoption.
• Direct a blended onsite/offshore team of product managers/owners, ensuring clear prioritization, consistent delivery cadence, and effective handoff of requirements to engineering.
• Mentor product managers/owners on requirements definition and backlog management, and manage effectively across time zones with distributed and offshore delivery teams using agile delivery practices.
• Drive the TMS support function — triaging defects, prioritizing fixes, and ensuring SLAs are met — while protecting roadmap capacity for strategic development.
• Champion user experience across TMS workflows and translate complex business unit and customer requirements into scalable product configurations, minimizing one-off customizations.
• Proactively manage the investment portfolio across new features, technical debt, and platform stability to support long-term scalability, and develop training, communication, and rollout plans to drive adoption of new TMS capabilities.
• Monitor TMS/logistics-technology industry trends, collaborate with other product directors to identify and reuse common platform solutions, and report roadmap progress, support metrics, and key risks to executive leadership.

What You Bring

• 5-7 years of product management experience, ideally within logistics, freight, or supply chain technology; working knowledge of truckload and LTL freight operations is a plus.
• Demonstrated experience owning both product development and production support for an enterprise platform (TMS experience strongly preferred).
• 2-5 years of experience managing product owners and/or product managers, including distributed/offshore team members.
• Familiarity with enterprise TMS platforms and the operational workflows they support, and agile delivery experience partnering with engineering and enterprise architecture teams.
• Strong business analysis, problem-solving, and strategy development skills; excellent executive communication skills, comfortable presenting roadmap and support metrics to senior leadership.
• Experience partnering with UX/design functions to improve platform usability, with the grit and determination to deliver on time in a fast-paced, evolving environment.

Compensation & Schedule Details

• Bonus Eligible: Yes
  Commission Eligible: No
  No relocation allowance will be considered unless specifically addressed.

Benefits

• A choice of medical plans with FSA and HSA options
  Dental Insurance
  Vision Insurance
  Company-paid Life and Disability Insurance
  401(k) Plan with Company Match
  Paid Time Off (PTO) and Company Holidays
  Employee Assistance Program
  Company Health & Wellness Program
  Discounts with Preferred Vendors