(USA) Director, Business Strategy

About the role

The Director, Strategic Initiatives & Business Operations, serves as a strategic leader responsible for driving business performance, organizational effectiveness, and cross-functional execution across the merchandising organization. This role partners across Merchandising, Finance, Operations, Replenishment, and Supplier teams to develop and execute strategic initiatives, improve business processes, and deliver measurable business outcomes. The Director also supports supplier investment and Directed Spend strategies, helping align resources and funding opportunities to key business priorities.

What you'll do

• Develop and execute strategic plans by analyzing business performance, market trends, and customer needs.
• Lead cross-functional initiatives that improve business results, operational effectiveness, and organizational performance.
• Drive organizational change and process improvement efforts, ensuring successful adoption and execution.
• Establish performance metrics, reporting mechanisms, and decision-making frameworks.
• Identify business opportunities and develop actionable solutions that drive outcomes.
• Lead business planning activities, including forecasting, resource planning, and performance evaluation.
• Collaborate with Merchandising, Finance, Operations, Replenishment, and Supplier teams to align priorities and deliver strategic objectives.
• Support supplier investment and Directed Spend initiatives by identifying opportunities, evaluating effectiveness, and helping maximize business impact.

What you'll bring

• Experience leading strategic planning, business operations, merchandising, or transformation initiatives in a complex organization.
• Strong leadership, stakeholder management, and cross-functional collaboration skills.
• Demonstrated success driving organizational change, process improvement, and business performance.
• Strong analytical, financial, and problem-solving capabilities with the ability to translate insights into action.
• Excellent communication skills, including executive presentations and strategic business recommendations.
• Experience managing multiple priorities while driving accountability and execution.

Minimum Qualifications

• Bachelor’s degree in Business, Statistics, Social Science, Communications, or related field and 6 years’ experience in retail merchandising, operations management, or related area OR 8 years’ experience in retail merchandising, operations management, or related area.
• 2 years’ supervisory experience.

Preferred Qualifications

• Masters: Computer Engineering, Masters: Computer Science, Masters: Mathematics, Masters: Supply Chain, Masters: Transportation.

Location

Primary Location: 2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America

Pay

The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).