(USA) Coach/Ops Mgr Trainee

Position Summary

TourToTeach communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Leads and develops teams effectively by teaching training and actively listening to associates, providing feedback, and introducing and leading company change efforts.

What you'll do...

• Teaches and trains teams effectively.
• Collaborates with all levels of associates regarding store operations.
• Utilizes technology, business initiatives, merchandising, and company direction.
• Introduces and leads company change efforts.
• Provides clear expectations and guidance to implement business solutions.
• Communicates business objectives to teams effectively.
• Models and demonstrates exceptional customer service standards.
• Manages and supports customer service initiatives such as Store of the Community and community outreach programs.
• Ensures customer needs, complaints, and issues are successfully resolved.
• Develops and implements action plans to correct deficiencies.
• Provides process improvement leadership to ensure a high quality customer experience.
• Drives the financial performance and sales of the designated store area.
• Reviews and evaluates PL Profit Loss statements.
• Manages and assists in budgeting, forecasting, and controlling expenses.
• Maintains effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.
• Supervises and develops opportunities for hourly associates.
• Hires, trains, mentors, assigns duties, provides recognition, and promotes a belonging mindset in the workplace.
• Serves as a supervisor and develops opportunities for associates.
• Hires, trains, mentors, assigns duties, provides recognition, and promotes a belonging mindset in the workplace.
• Ensures compliance with company policies and procedures.
• Respects individuals by building high-performing teams, embracing differences, and creating a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
• Acts with integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling Walmart values, and holding oneself and others accountable.
• Serves our customers and members by delivering results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models to all plans.
• Strives for excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, driving continuous improvements, adopting and encouraging the use of new technologies and skills, and supporting others through change.
• Offers competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Includes health benefits such as medical, vision, and dental coverage.
• Includes financial benefits such as 401(k), stock purchase, and company-paid life insurance.
• Includes paid time off benefits such as PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Includes other benefits such as short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
• Includes PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Includes the hourly wage range for this position is $31.25 - $38.46.
• Includes the actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
• Includes additional compensation includes annual or quarterly performance bonuses.
• Includes additional compensation for certain positions may also include : Regional Pay Zone (RPZ) (based on location).
• Includes State Pay Differential.
• Includes the job has an additional differential to meet legislative requirements, where applicable.
• Includes the minimum qualifications are 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
• Includes the preferred qualifications are a Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, general work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.
• Includes the primary location is 969 US HIGHWAY 80 W, DEMOPOLIS, AL 36732-4102, United States of America.
• Includes Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job.

  Minimum Qualifications

  • 2 years’ of college; OR
  • 1 year’s retail experience and 1 year’s supervisory experience; OR
  • 2 years’ general work experience and 1 year’s supervisory experience.

  Preferred Qualifications

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

  Additional Information

  • This job has an additional differential to meet legislative requirements, where applicable.
  • For information about PTO, see https://one.walmart.com/notices.
  • Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
  • Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
  • Tuition, books, and fees are completely paid for by Walmart.
  • Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
  • Benefits are subject to change and may be subject to a specific plan or program terms.
  • For information about benefits and eligibility, see one.walmart.
  • For information about firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training, please refer to the job description.