US Remote Mandarin Interpreter

About the role

As a US-based telephonic interpreter for Mandarin in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings.

Responsibilities

• Provide effective telephonic remote interpreting
• Answer inbound calls in a timely manner
• Provide superior customer service
• Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
• Adhere to all policies and procedures, including professional interpretation protocols and industry-specific best practices

Requirements

• Full fluency in both English and Mandarin
• Technology proficient (web-based platforms, email, Microsoft Word)
• An interpreting space that is quiet, secure, and free from outside noises
• 1+ years of professional interpreting experience preferred
• Industry-specific certifications/trainings preferred (CMI, CCHI, Bridging the Gap, Cross-Cultural, etc.)

LSA is passionate about helping people thrive in an increasingly global environment and was named a Top Provider and a Top Workplace in 2026 in recognition of its commitment to excellence.