US_Program Manager_Business Professional III

Job Summary

We are seeking an experienced interim Director, CRM & Field Systems to provide leadership for our Commercial Field Operations organization. In this role, you will own the operational management, governance, and enhancement of our Veeva CRM platform while partnering closely with Commercial Operations, IT, and external vendors. This is a hands-on leadership opportunity where you will drive strategic CRM initiatives while overseeing day-to-day platform health.

location

Cambridge, Massachusetts

job type

Contract

salary

$124.99 - 134.99 per hour

work hours

9am to 5pm

Qualifications

• 10+ years of experience supporting Commercial or Field Operations within the pharmaceutical or biotech industry.
• Extensive experience implementing, enhancing, and serving as the business/product owner for Veeva CRM.
• Proven experience gathering, documenting, and translating business requirements into technical requirements.
• Excellent cross-functional leadership, project management, and communication skills.

Preferred Qualifications

• Experience leading large-scale Veeva CRM implementations or major transformation programs.
• Prior experience working within Agile delivery environments.
• Familiarity with CRM integrations involving customer master data, analytics, and digital engagement platforms.