US-Pro

Description

Demonstrate, sustain, and lead top-performing sales and service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.

Show a track record of producing outstanding sales and customer experience results in a retail, sales, or similar role.

Personalize and effectively communicate solutions based on customer needs.

Solve customer concerns through care, learning, and presentation skills.

Work in a fast-paced environment, often supporting multiple customers at the same time.

Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience.

Support and educate the broader team by sharing knowledge, experiences, and insights.

Collaborate and motivate across the store and among key partners to achieve individual and overall team goals.

Minimum Qualifications

• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
• Have experience in retail or sales, or related work experience.

Preferred Qualifications

• Demonstrate knowledge of Apple products and services.
• Show a track record of producing outstanding sales and customer experience results in a retail, sales, or similar role.
• Show a track record of producing outstanding sales and customer experience results in a retail, sales, or similar role.
• Show a track record of producing outstanding sales and customer experience results in a retail, sales, or similar role.
• Show a track record of producing outstanding sales and customer experience results in a retail, sales, or similar role.
• Show a track record of producing outstanding sales and customer experience results in a retail, sales, or similar role.
• Show a track record of producing outstanding sales and customer experience results in a retail, sales, or similar role.
• Show a track record of producing outstanding sales and customer experience results in a retail, sales, or similar role.
• Show a track record of producing outstanding sales and customer experience results in a retail, sales, or similar role.
• Show a track record of producing outstanding sales and customer experience results in a retail, sales, or similar role.

Pay & Benefits

Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $28.41 and $39.47/hr, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan.
You’ll also receive benefits including:
Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition.
Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Note

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.