US Medical Biller

About The Role

Hi, I’m Karen Salmon, the U.S. Insurance Lead here at Jane. I’ve been with Jane for over two years and lead a small but mighty team supporting U.S.-based clinics through the real, day-to-day complexities of insurance billing. Our work is all about helping clinics get paid accurately and on time. We collaborate closely with payers, internal teams, and clinic staff to remove friction, clarify processes, and advocate for our customers. We're also directly involved in shaping how Jane builds and improves its U.S. billing tools and services. As Jane continues to grow in the U.S., so does our need for experienced billers, people who know their way around claims and denials, but also love solving problems, building relationships, and contributing to a growing team.

What Impact We’re Looking for You to Make

• Submitting clean claims efficiently and accurately for your assigned clinics
• Following up on denials and rejections with urgency and clarity
• Posting payments, reconciling accounts, and communicating proactively with clinics
• Helping build internal billing documentation and resources to support knowledge sharing
• Identifying trends, payer issues, and process gaps and collaborating on improvements

The Experience We Need

• 3–5+ years of U.S. medical billing experience (including full-cycle billing)
• Experience working with Medicare, Medicaid, commercial insurance, and workers’ comp
• Familiarity with billing systems like Office Ally, Availity, Kareo, Epic, or similar tools
• A strong understanding of CPT, ICD-10, HCPCS, and how to interpret EOBs/ERAs
• A confident communicator, clear, professional, and able to build rapport with clinic staff