US CSCM Team Lead

About the role

ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy‑efficient microchips. The company designs, develops, integrates, markets and services these advanced machines, enabling the world’s leading chipmakers to reduce size and increase functionality of their microchips, which leads to smaller, more powerful consumer electronics. Headquarters are in Veldhoven, the Netherlands, with 18 U.S. offices including Wilton, CT; Chandler, AZ; San Jose, CA; and San Diego, CA. The Customer Supply Chain (CSCM) Team Leader leads and coordinates supply chain activities to ensure efficient flow of materials, products, and information from suppliers through delivery to customers. This role oversees daily operations, drives performance improvements, manages team execution, and serves as a key liaison between customers, suppliers, logistics providers, and internal stakeholders. The Team Leader is accountable for meeting operational objectives, maintaining service levels, resolving escalations, and supporting strategic initiatives that improve supply chain performance, cost efficiency, and customer satisfaction. Primary location is Austin, Texas (ASML USA); reports to the US CSCM Central Regional Manager in Austin, with geographic focus on Austin and Taylor, Texas. The role involves desk‑based and on‑site activities, including sitting, walking, frequent computer use, occasional reaching, bending, navigating the site, and lifting/moving up to 20 pounds. Required visual abilities include close, color, peripheral vision, depth perception, and focus adjustment; travel may be required based on business needs.

Responsibilities

• Lead, coach, and develop supply chain team members to achieve business objectives.
• Manage daily supply chain operations, including planning, procurement, logistics, inventory, warehousing, and customer deliveries.
• Ensure material availability and on‑time delivery to support customer and production requirements.
• Coordinate critical shipments, expedite orders, and manage supply chain escalations.
• Partner with internal and external stakeholders, customers, transportation providers, and internal teams to resolve issues and improve performance.
• Monitor and analyze operational metrics to identify trends, risks, and improvement opportunities.
• Drive continuous improvement initiatives to reduce costs, improve efficiency, and enhance service levels.
• Ensure compliance with company policies, safety standards, and regulatory requirements.
• Support capacity planning, risk mitigation, and contingency strategies during supply disruptions.
• Strengthen customer relationships within the local organization and develop a deep understanding of CSC operations.
• Engage directly with customers, delivering insights and performance reporting.
• Identify, develop, and lead cost‑reduction opportunities.

Qualifications

• Bachelor’s degree in Business Engineering, Supply Chain, or related field; or equivalent years of relevant working experience.
• 5–7 years of experience in a complex, customer‑oriented logistics or supply chain environment.
• Strong customer‑facing experience, including customer engagement and service operations support.
• Experience leading teams in a fast‑paced logistics, supply chain, or customer‑oriented environment (strongly preferred).
• Deep understanding of supply chain and logistics processes.
• Proven track record in process improvement and implementation.
• Working knowledge of MRP systems.
• Advanced proficiency in Excel and PowerPoint.
• Knowledge of ASML logistics processes is a plus.

Skills

• Strong communication and interpersonal skills across all levels.
• Customer‑focused, detail‑oriented, and results‑driven.
• Analytical thinker with strong problem‑solving and prioritization skills.
• Proven ability to perform in fast‑paced, high‑pressure environments.
• Proactive, flexible team player with strong ownership and accountability.
• Ability to work independently and manage competing priorities.
• From a leadership perspective: drives execution and results; operational and strategic focus; data‑dr