Urgent Care Technician

About the role

You are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Responsibilities

• Deliver urgent care to ICC and Express Care patients.
• Support nursing and medical staff with the care of Immediate/Express Care patients under the direction of a Registered Nurse, Physician Assistant/Nurse Practitioner, or Physician.
• Provide direct care to assigned patients, partnering with the RN on duty to coordinate care.
• Perform patient care tasks and procedures as needed to ensure care, comfort, and safety of patients.
• Receive and triage patients in the ICC or Express care, assessing and evaluating the urgency of the patient symptoms and need for medical attention.
• Complete patient rounds and respond to phone, nurse and physician requests to ensure that patient and family needs are met in a timely manner.
• Perform delivery of patient care; draw blood, start IVs, may administer prescribed injections, assist with ambulation and transfer, specimen collection for urine, sputum, feces and phlebotomy; acquire 12-lead EKG's; assist patients with personal care needs, document clinical test results; complete all daily/weekly/monthly checklists; perform wound asepsis.
• Apply orthopedic splints, and temporary casting and educate patients on proper crutch/walker/cane usage.
• Assist Physicians/Mid-level providers with suturing, simple dressings, wound cleansing, post molds set up, and other procedural set ups as directed.
• Respond to call lights and assist with activities of daily living.
• Participate in quality improvement and sustainability activities.
• Complete and document patient care activities including: triage assessments into EPIC, ADL, vital signs, weights, and procedure/treatments that were performed.
• Maintain inventory and department cleanliness.
• Monitor, request, and restock patient rooms, storage, service areas, and/or Triage with supplies, ensuring adequate levels are maintained.
• Request and store approved supplies and linens according to established procedures.
• Check assigned daily carts and sign off.
• Empty and/or replace waste receptacles/needle bins.

Qualifications

• A High School diploma or GED equivalent.
• EMT-Paramedic Certification required.
• CPR Certification, Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS) required.
• International Trauma Life Support (ITLS) certifications a plus.
• Minimum of 2 years of work experience in an acute care environment is required. Acute care environment includes Emergency Room, Immediate Care Center, or Ambulance.
• At least 1-2 years of experience starting IVs, drawing blood, and administering injections.
• May be required to complete Phlebotomy certification within 6 months of employment.

Pay

The compensation for this role includes a base pay range of $21.43-23.63 for a Medical Assistant; Certified or Registered Medical Assistant the base pay range is $22.97-24.57; EMT-P's is $20.59-30.89/hour with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.