Upsell Host - Bayou Music Center
Job Summary
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
About the role
This role involves giving proper recognition to Live Nation Executives and VIPs to instill appreciation for their patronage, serving as a resource of information for all Guests regarding their experience within both the lounges and music areas, assisting guests regarding the timing of the supporting acts and headliner acts, providing assistance to all positions, and communicating effectively with others to enhance guest experience.
Responsibilities
- Giving proper recognition to Live Nation Executives and VIPs to instill appreciation for their patronage
- Serving as a resource of information for all Guests regarding their experience within both the lounges and music areas
- Assisting guests regarding the timing of the supporting acts and headliner acts
- Providing assistance to all positions and communicating effectively with others to enhance guest experience
- Maintaining contact with Manager, Bar Staff, and Server regarding the arrival of all guests
- Constant observation of lounge area, upholding the ambiance of the lounge or seating section
- Exhibiting articulate vocabulary with the ability to adapt and socialize with audience
- Presenting exemplary and professional appearance
- Anticipating guests’ needs and providing superior service
Requirements
High School Diploma or equivalent
Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving
Skills in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
Ability to diffuse possibly volatile situations with tact and diplomacy
Must have a flexible schedule
Qualifications
Equal Employment Opportunity
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Skills
Highly skilled in customer service and hospitality
Excellent communication and interpersonal skills
Ability to multitask and handle multiple priorities
Knowledgeable about high-end restaurant operations and seating procedures
Benefits
Equal Employment Opportunity
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Pay
Competitive compensation package
Schedule
Flexible schedule