Upgrade Specialist - Midwest US

About the role

Provide product lifecycle support through the application of exceptional technical expertise during the design and execution of upgrade projects related to Life Science equipment. The job function includes equipment evaluation, upgrade design, generating component lists, implementation, equipment testing, customer training, and generating preliminary documentation.

Responsibilities

• Based upon design criteria, assemble/manufacture upgrade kit (e.g., control system, SMC banks).
• Assemble component specifications documentation and submit to your Manager.
• Order components through internal and external means.
• Field management of projects related to sourcing material, customer commitments to start and completion dates, closeout documentation.
• Demo and tear down of equipment.
• Construction of electrical cabinets.
• Construct or replace piping systems, pneumatic systems, and field wiring of devices.
• Modify or replace equipment fascia.
• Download and install revised software package, and assist programmer with debugging.
• Troubleshoot newly upgraded equipment.
• Perform I/O testing and system testing.
• Execute test cycle runs and verify all processes are running as specified.
• Generate red-line drawings, component lists, and submit to engineering.
• Generate closeout documentation.
• Perform customer training/demonstration.
• Provide training assistance to service organization, as required.
• Execute equipment service, maintenance, and installation, as required.
• Support the service organization with issue evaluation and resolution, as required.
• Provide technical assistance to service organization, as required.
• Promote company products and services.
• Maintain expenses within guidelines and limits established by company policy.
• Accurately prepare and submit all required reports in a timely manner.
• Other activities as the need arises.

Requirements

• Associate’s degree in a technical discipline or equivalent combination of education and work experience.
• Minimum 3 years demonstrated hands-on field technical experience, including ability to apply technical expertise and make judgements regarding systems and equipment of considerable complexity.
• Working knowledge of Getinge, or related, equipment, with experience working in Life Science or Biomedical environment.

Skills

• Knowledge of industry electrical norms.
• Ability to wire switches, devices, power supplies, and control systems as per electrical drawings.
• Knowledge of industry piping and engineering norms.
• Understanding of control systems, CPU, I/O, User Panels, and networking devices.
• Ability to use control system software for downloading and viewing of program data.
• Ability to read and understand detailed electrical and engineering drawings.
• Process knowledge of sterilizers and washers.
• Strong interpersonal and communication skills.
• Ability to prioritize tasks.
• Intermediate skills using Outlook, Word, Excel, Adobe Acrobat, CAD software, etc.
• Exceptional troubleshooting and diagnostic skills, and ability to interpret electrical and mechanical drawings.
• PACS and AB software knowledge.

Pay

Starting base pay of $38.00 to $48.00 per hour, plus eligibility for participation in our Excellence Incentive Plan (EIP), an annual incentive program that rewards performance against financial and operational goals.

Benefits

• Health, Dental, and Vision insurance benefits.
• 401k plan with company match.
• Paid Time Off.
• Wellness initiative & Health Assistance Resources.
• Life Insurance.
• Short and Long Term Disability Benefits.
• Health and Dependent Care Flexible Spending Accounts.
• Commuter Benefits.
• Parental and Caregiver Leave.
• Tuition Reimbursement.

About Us

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing, and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.