UNV 32 Hours Evening Shift
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title. Remove boilerplate, navigation, legal, EEO, etc. Also remove application instructions like "Are you a current UMass Memorial Health caregiver? Apply now through Workday." Also remove "Exemption Status: Non-Exempt Hiring Range: $19.74 - $26.96 (based on a full time schedule of 40 hours per week). Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations." This is pay info; we can include Pay section with that content. Also schedule details: "Schedule Details: Holidays - Every Other Holiday, Weekends - Every Other Weekend Scheduled Hours: 3PM - 11:30PM Shift: 2 - Evening Shift, 8 Hours (United States of America) Hours: 32 Cost Center: 99940 - 5490 Registration Services Univ Union: SHARE (State Healthcare and Research Employees) This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process." So schedule and maybe benefits (signing bonus). Also "Everyone Is a Caregiver ..." is about the role? Could be About the role. Also the sections I, II, III, IV correspond to responsibilities, qualifications, physical demands. We need to map.
We need to preserve all substantive information, not invent. Remove boilerplate like EEO statements, equal opportunity, etc. Also remove "All qualified applicants will receive consideration for employment without regard to ..." That's EEO boilerplate; remove. Also remove "If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us..." That's also boilerplate; remove.
We need to include sections: About the role (maybe from "Everyone Is a Caregiver ..." and the mission statement). Responsibilities (from II. Major Responsibilities list). Requirements (maybe from "License/Certification/Education:" and "Experience/Skills:"? Actually Requirements could be qualifications. But we have separate Qualifications and Skills sections. The instruction says use headings for: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what goes where. Likely:
- About the role: narrative about the role, mission, etc.
- Responsibilities: list of duties.
- Requirements: maybe license/certification/education required? Or maybe "Required:" items.
- Qualifications: maybe "Preferred:" items? Or could be education/experience.
- Skills: maybe specific skills like data entry, computer, customer service.
- Benefits: signing bonus maybe.
- Pay: hiring range.
- Schedule: schedule details.
We must not create sections with filler like "commensurate with experience". We have actual content for Pay, Schedule, Benefits (signing bonus). Also we have responsibilities list. We have qualifications (education, experience). We have skills (data entry, computer, customer service). We have About the role (mission statement). We'll need to format lists with - . For prose, use
.
We must not repeat job title. No headings for Job ID etc.
We must output only HTML fragment.
Let's extract content.
About the role: The paragraph starting "Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day."
Also maybe the initial sentence "I. Under the general direction of the Registration Services Supervisor, Manager, and/or Director, performs a variety of complex duties for the registration of patients." That could be part of About the role or Responsibilities. But we already have Responsibilities section; we could include that as a prose sentence about role. However the instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we need to decide what goes where. The "I." statement is a general description of the role; could go under About the role. We'll include it.
Responsibilities: The list under "II. Major Responsibilities:" includes many bullet-like sentences. We'll turn each sentence into
- . Need to preserve all. Let's list them:
- Accurately obtains and enters demographic, insurance and other related patient information into the computer-based patient registration/scheduling system.
- Ensures all patient and/or witness signatures are collected on appropriate paperwork such as HIPAA, Consent to Treat, etc.
- Obtains and verifies patient insurance coverage and follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits.
- Follows up to correct discrepancies as required.
- Obtains and verifies workman’s compensation and automobile coverage when required
- Schedules and/or arrives Radiology, Lab and basic ancillary service appointments.
- Arrives and completes Emergency Department and Labor & Delivery demographic and insurance collection
- Coordinates the provision of multiple services to patients.
- Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.
- Performs Surgical Day admissions
- Performs bed control, transfers, discharges and admissions tasks
- Provides patient with standard information regarding their personal preparation for scheduled procedures and services.
- Assesses patients’ financial needs and directs accordingly to financial counseling and refers to appropriate person or area.
- Provides a variety of related clerical duties, such as retrieving medical and other records, faxing, collating, typing, transcribing, taking and relaying messages, transcribe paper orders when applicable, mailing packets, etc.
- Maintains accurate and timely records, logs, files and related information as required.
- Completes online death certificate registry.
- Receive and secure patient valuables.
- Monitors and maintains Patient Access and Revenue Cycle Work queues to ensure accurate and timely billing.
- Standard Staffing Level Responsibilities: Complies with established departmental policies, procedures and objectives.
- Attends variety of meetings, conferences, seminars, and on-going training as required or directed.
- Demonstrates use of Lean Methodology and Quality Improvement in daily operations.
- Complies with all health and safety regulations and requirements including use of PPE as required by policy.
- Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
- Performs other similar and related duties as required or directed.
Note: Some lines have weird formatting; we keep as is.
Requirements: Could be the "Required:" items under License/Certification/Education and Experience/Skills. Let's extract:
License/Certification/Education:
- Required: High School Diploma.
- Preferred: Associate Degree or certificate in Healthcare related field.
Experience/Skills:
- Required: Proficient data-entry skills with attention to detail.
- Must have computer skills that include use of Windows and the ability to navigate.
- Customer service skills both verbal and written; with a variety of internal and external customers.
- Ability to work in a high volume, team-oriented environment.
- English speaking, reading and writing skills.
- Preferred: 1-2 years of data entry and/or customer service experience
- Experience in hospital admissions, insurance, billing, scheduling or telephone customer service.
- Previous insurance verification experience.
- Bilingual speaking, reading, and writing skills.
- Demonstrated knowledge of medical terminology.
- Unless certification is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.
- Department-specific competencies, including age-specific competencies, and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with the position incumbents.
We could split Requirements (maybe required qualifications) and Qualifications (preferred). Skills maybe specific skills like data entry, computer, customer service. But we have overlapping.
Given the instruction to prefer few substantive sections over many thin ones, we might combine some. But we need to follow headings list; we can include sections only if we have real content. We could have:
- About the role
- Responsibilities
- Requirements (maybe combine required education/experience)
- Qualifications (preferred education/experience)
- Skills (maybe specific skills like data entry, computer, customer service, bilingual, medical terminology)
- Benefits (signing bonus)
- Pay (hiring range)
- Schedule (schedule details)
We must avoid filler. Ensure each section has substantive content.
Let's craft each.
About the role: combine the "I." statement and the mission paragraph.
Responsibilities: list as above.
Requirements: Required items: High School Diploma; Proficient data-entry skills with attention to detail; Computer skills (Windows navigation); Customer service skills verbal/written; Ability to work high volume team-oriented; English speaking/reading/writing. Also maybe "Must have computer skills that include use of Windows and the ability to navigate." We'll list as
- .
Qualifications: Preferred items: Associate Degree or certificate in Healthcare related field; 1-2 years of data entry and/or customer service experience; Experience in hospital admissions, insurance, billing, scheduling or telephone customer service; Previous insurance verification experience; Bilingual speaking, reading, and writing skills; Demonstrated knowledge of medical terminology; Equivalent combination of education/experience may substitute; Department-specific competencies etc. We'll list.
Skills: Could be specific skills: Proficient data-entry skills, Computer skills (Windows), Customer service skills (verbal/written), Ability to work high volume team-oriented, English speaking/reading/writing, Bilingual, Medical terminology. But that duplicates Requirements/Qualifications. Maybe better to treat Skills as the specific abilities like data entry, computer navigation, customer service, etc. However we already have those in Requirements. To avoid duplication, we could shift: Requirements = education; Qualifications = experience; Skills = skills. Let's decide:
- Requirements: Education (High School Diploma required; Associate Degree preferred)
- Qualifications: Experience (1-2 years data entry/customer service, hospital admissions, insurance verification, etc.)
- Skills: Specific skills (proficient data-entry, computer Windows navigation, customer service verbal/written, ability to work high volume team-oriented, English speaking/reading/writing, bilingual, medical terminology)
But we need to ensure we don't lose any content. Let's extract.
Education:
- Required: High School Diploma.
- Preferred: Associate Degree or certificate in Healthcare related field.
Experience:
- Preferred: 1-2 years of data entry and/or customer service experience
- Experience in hospital admissions, insurance, billing, scheduling or telephone customer service.
- Previous insurance verification experience.
- Unless certification is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.
- Department-specific competencies, including age-specific competencies, and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with the position incumbents.
Skills:
- Required: Proficient data-entry skills with attention to detail.
- Must have computer skills that include use of Windows and the ability to navigate.
- Customer service skills both verbal and written; with a variety of internal and external customers.
- Ability to work in a high volume, team-oriented environment
. We must not repeat job title. No headings for Job ID etc. We must output only HTML fragment. Let's extract content. About the role: The paragraph starting "Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day." Also maybe the initial sentence "I. Under the general direction of the Registration Services Supervisor, Manager, and/or Director, performs a variety of complex duties for the registration of patients." That could be part of About the role or Responsibilities. But we already have Responsibilities section; we could include that as a prose sentence about role. However the instruction: "Use