UNT Retail Dining Services, Food Court - Food Service Supervisor

About the role

The Food Service Supervisor provides direct oversight for a designated retail dining location within the UNT Campus Food Court. This position is responsible for enforcing all retail dining policies and procedures, supporting daily operations, and ensuring a high standard of customer service. The supervisor fosters a positive work environment, assists with training and onboarding of new hires, and supports operational tasks such as ordering and conducting weekly inventories. This role is directly accountable for the day-to-day operations of the assigned location.

Responsibilities

• Ensures operational standards for food preparation, presentation, and safety are consistently met through managerial oversight.
• Supervises staff to guarantee adherence to established procedures, while ensuring full compliance with health and safety regulations at all times.
• Assesses service quality and customer satisfaction through established checkpoints.
• Upholds high standards for food quality and service to ensure a consistently excellent dining experience for all customers.
• Adheres to all University policies, health codes, and safety standards, regularly reviewing practices to ensure adherence.

Requirements

• High school diploma/GED equivalent and two years of experience in institutional or commercial food preparation, including one year of supervisory experience; or any equivalent combination of experience, education, or training.
• ServSafe Certification (or equivalent) in food safety and sanitation, or can obtain within 6 months