University Security Officer

Duties and Responsibilities

• Respond to and assist the police officer on duty with emergencies; which may include criminal, medical, fire, and other emergencies on campus or affecting the JCU community.
• Produce non-criminal reports which are clear, concise, complete, and correct.
• Carry out proactive campus patrol, employing a community policing approach. This includes engaging with members of campus constituencies through positive interactions and maintaining a high-visibility presence.
• Address suspicious activity in an unbiased and safe manner.
• Ensure the physical security of JCU property. Identify potential hazards and act to remedy them.
• Support campus activities in planning and executing event security, parking, and transportation.
• Enforce campus parking rules.
• Provide services to the campus community, such as lost and found, room lockouts, vehicle jumpstarts/lock-outs, fingerprinting, after-hours physical plant troubleshooting, and other services as appropriate.
• Aid with CCTV and alarm monitoring as needed.

Required Qualifications

• Not convicted in a court of law of crimes of violence, or any other offense which has as an element "the use or attempted use of any physical force or threatened use of a deadly weapon towards those persons that are generally covered by those statutes as related to family members."
• Valid Ohio driver's license and a good driving record.
• Pass an extensive background investigation, drug screen, and psychological testing.
• Demonstrate strong interpersonal skills and effectiveness in written and oral communication.
• Show strong customer service skills and an ability to respond to others with tact and diplomacy.
• Understand and work effectively in a diverse, multi-cultural university environment.
• Be able to cope with and diffuse situations involving angry or difficult people, and react appropriately (within legal and policy limits) in stressful or dangerous situations.
• Show interest in understanding and supporting John Carroll’s mission to inspire individuals to excel in learning, leadership, and service in the region and in the world.

Preferred Qualifications

• Work experience where decision-making, problem resolution, and de-escalation of difficult situations are needed.
• An Associate degree or college-level coursework.

Normal Work Location, Hours and Conditions

• This position works in-person from our campus in University Heights, Ohio.
• May work varied hours and shifts including evenings, nights, weekends, and holidays.
• Generally works 40 hours per week on 3rd shift (overnight).
• May be called to work in exigent and emergency situations.
• May be exposed to typical security hazards (e.g., those related to emergency first response, physical altercation, and variable/extreme weather conditions).

Physical Requirements

• Ability to run, walk, stand, or sit for extended or intermittent periods of time.
• Ability to withstand extremes of climate exposure and exposure to health and safety hazards.
• Ability to demonstrate strength, endurance, and flexibility wearing job-related equipment weighing up to 25 lbs. while lifting, pulling, pushing, walking, climbing stairs, or running as needed.
• Ability to physically restrain or detain where physical force is necessary and appropriate.
• Sufficient manual dexterity to operate job-related equipment such as radios, telephones, handcuffs, cameras, etc.
• Ability to operate job-related equipment, including a motor vehicle, while performing multiple tasks such as radio operations, observation, and note taking.

Hours

• Full Time

Compensation & Benefits

• Starting salary $16.00 – $19.50 per hour, commensurate with qualifications.
• This position offers a generous Total Rewards package that includes health and dental insurance options, paid vacation, personal, sick, and mission time, holidays, 403 (b) retirement plan, life insurance, and tuition remission benefits for you, your spouse, and children.

About John Carroll University

John Carroll University is a private, coeducational, Jesuit Catholic university, founded in 1886, dedicated to developing people with the knowledge and character to lead and to serve. The University is located in University Heights, Ohio, an attractive residential suburb 10 miles east of downtown Cleveland. Academically, the University consists of the College of Arts and Sciences, the College of Health, and the Boler College of Business, which include graduate programs. The University offers more than 70 Academic Programs in the arts, social sciences, natural sciences, and business at the undergraduate level, and in select areas at the master’s level. The University enrolls approximately 2,500 undergraduate students and 500 graduate students and has a student-to-faculty ratio of 13:1. John Carroll University is one of 27 Jesuit universities in the United States and has been listed in U.S. News & World Report magazine’s top 10 rankings of Midwest regional universities for more than 30 consecutive years.