University Development Manager

Territory Leadership and Strategic Execution

• Lead the development and execution of territory strategies designed to increase awareness, engagement, and inquiry generation for Grand Canyon University's online academic programs.
• Analyze market trends, evaluate performance metrics, identify growth opportunities, and implement action plans that drive sustainable enrollment results.
• Oversee territory event planning and partnership development while ensuring team resources are aligned to achieve organizational objectives.

Team Leadership, Coaching, and Performance Management

• Recruit, develop, coach, and lead a team of University Development Counselors to achieve individual and team performance goals.
• Carry out regular performance reviews, provide ongoing coaching and mentorship, and foster a culture of accountability, collaboration, and continuous improvement.
• Support professional development initiatives while ensuring the team delivers an exceptional prospective student experience.

Relationship and Partnership Management

• Serve as the senior representative for your territory, cultivating and strengthening relationships with community organizations, employers, educational institutions, healthcare systems and other strategic partners.
• Collaborate with internal stakeholders to enhance territory effectiveness and ensure alignment with broader enrollment and organizational goals.

Operational Excellence and Results Delivery

• Monitor territory performance through reporting, forecasting, and data analysis.
• Leverage insights to optimize team activities, improve conversion outcomes and drive operational efficiencies.
• Ensure compliance with university and regulatory standards while maintaining a high level of service and engagement throughout the student enrollment process.

Leadership in a Remote Environment

• Lead a geographically dispersed team while balancing strategic planning, employee development, and business growth.
• Create an environment that encourages innovation, accountability and strong communication while successfully managing priorities across a dynamic territory.

Requirements

• Bachelor's degree required.
• 5+ years of experience in business development, consultative sales, account management, enrollment management, or a related field.
• Previous people leadership experience with demonstrated success coaching, mentoring, and developing high-performing teams.
• Strong strategic planning and territory management skills with the ability to align resources and initiatives to organizational objectives.
• Exceptional communication and relationship-building skills with the ability to influence stakeholders at all levels.
• Proven ability to analyze performance metrics, make data-driven decisions, and execute improvement strategies.
• Outstanding organizational and time management skills, including managing multiple priorities within a fast-paced environment.
• High emotional intelligence with the ability to lead diverse teams and foster productive partnerships.
• Valid driver's license, reliable transportation, and ability to travel extensively throughout the assigned territory.
• Proficiency with Microsoft Office Suite, CRM platforms, and reporting tools.

Bonus Points

• Higher education enrollment, admissions, or university outreach leadership experience.
• Experience leading remote or geographically dispersed teams.
• Experience managing partnerships, territory planning, and business development strategies.
• CRM and enrollment management platform experience.
• Master's degree preferred.