Universal Community Banker II

Pay

Starting Salary: $21.00 per hour (negotiable dependent upon experience)

Schedule

Position requires flexibility and willingness to travel to other locations/branches within your region and to adapt to schedule changes during the workday to include evenings and Saturdays or Sundays.

Qualifications

• High School Diploma or equivalent with at least three years of bank teller cash handling experience
• Proficient in English, reading, writing, and grammar skills
• Proficient analytical and mathematics skills
• Proficient communication, interpersonal relations, and customer service skills
• Proficient PC skills including working knowledge of Microsoft Excel and Word
• Strong team player
• Minimum of three years of bank teller experience required

Responsibilities

• Greet and serve customers in a friendly and courteous manner
• Identify, develop, expand, and manage consumer and business account relationships, concentrating efforts on meeting customer needs for financial products
• Identify customers with additional profit potential and develop action plans to expand these relationships
• Address customer questions and concerns; refer to appropriate internal resources for resolution
• Act with integrity, demonstrate adaptability, work commitment, and maintain positive performance in all situations
• Actively participate in bank teller ongoing training
• Cross-train to perform duties necessary to assist customers when management is not present
• Assist with daily operations of the branch including reporting, audits, ATMs, coin machines and the main cash vault
• Assist in monthly branch audits including bank teller cash audits, vault cash audit, ATM audit, and bank teller Recycling Machines audits
• Process a variety of routine and complex transactions including but not limited to account opening and closing, processing deposits, withdrawals, loan payments and transfers

About the role

First Commerce is dedicated to providing people, businesses, and communities in our markets with high-quality products and services with superior customer service. We provide products and services through secure, user-friendly technology and customer friendly locations. Our relationships are founded in our desire to be responsive to the financial needs of our customers in an atmosphere of personal attention, professionalism, trust, integrity and fairness. First Commerce prides itself on maintaining personal communications beginning with the Board of Directors.