Universal Community Banker II

About the role

Universal Community Banker II at First Commerce Bank in Bordentown, New Jersey. Hybrid full‑time position supporting branch paying, receiving and relationship functions, including customer service, account management, transaction processing, audits, and cross‑training.

Responsibilities

• Greets and serves customers in a friendly and courteous manner.
• Identify, develop, expand, and manage consumer and business account relationships, concentrating efforts on meeting customer needs for financial products.
• Identify customers with additional profit potential and develop action plans to expand these relationships.
• Address customer questions and concerns; refer to appropriate internal resources for resolution.
• Act with integrity, demonstrate adaptability, work commitment, and maintain a positive performance in all situations.
• Participate in ongoing bank teller training.
• Cross‑train to perform duties necessary to assist customers when management is not present.
• Assist with daily branch operations including reporting, audits, ATMs, coin machines and the main cash vault.
• Assist in monthly branch audits including teller cash audits, vault cash audit, ATM audit, teller recycling machines audits.
• Process a variety of routine and complex transactions including account opening and closing, deposits, withdrawals, loan payments and transfers.
• Show flexibility and willingness to travel to other locations/branches within the region and adapt to schedule changes during the workday, including evenings and Saturdays or Sundays.

Requirements

• A minimum of (3) years of bank teller experience is required.

Qualifications

• High School Diploma or equivalent with at least three years of bank teller cash handling experience.

Skills

• Proficient in English, reading, writing, and grammar skills.
• Proficient analytical and mathematics skills.
• Proficient communication, interpersonal relations, and customer service skills.
• Proficient PC skills including working knowledge of Microsoft Excel and Word.
• Strong team player.

Pay

Starting Salary: $21.00 per hour (negotiable dependent upon experience). Compensation details: 21‑21 Hourly Wage.

Schedule

Work Mode: Hybrid. Position requires flexibility and willingness to travel to other locations/branches within the region and to adapt to schedule changes during the workday, including evenings and Saturdays or Sundays.