Universal Community Banker

General Responsibilities

• Greets and serves customers in a friendly and courteous manner.
• Identify, develop, expand, and manage consumer and business account relationships, concentrating efforts on meeting customer needs for financial products.
• Identify customers with additional profit potential and develop action plans to expand these relationships.
• Refer business to all partners.
• Addresses customer questions and concerns; refers to appropriate internal resources for resolution.

Essential Duties

• Performs various duties to support the paying, receiving and relationship function of the branch office.
• Greets and serves customers in a friendly and courteous manner.
• Identify, develop, expand, and manage consumer and business account relationships, concentrating efforts on meeting customer needs for financial products.
• Identify customers with additional profit potential and develop action plans to expand these relationships.
• Refer business to all partners.
• Addresses customer questions and concerns; refers to appropriate internal resources for resolution.
• Aid in the daily operations of the branch including reporting, ATMs, coin machines and the main cash vault.
• Aid in preparing cash for shipments.