Universal Banker Travel - Lexington, SC
About the role
Ameris Bank seeks a dynamic individual to join our team as a Teller and Personal Banker. This role requires a strong foundation in customer service, product knowledge, and the ability to build and maintain long-term relationships.
Responsibilities
- Conduct customer financial profiles and identify needs, cross-selling, and up-selling opportunities.
- Expand and retain high-value consumer and business client relationships.
- Communicate with current and prospective clients to educate, ensure understanding, resolve issues, and develop customer loyalty.
- Apply need-based sales techniques and maintain a working knowledge of banking products and promotions.
- Open new accounts and service existing accounts.
- Make recommendations to supervisors concerning the budgetary needs of the branch and methods to improve the client's experience.
- Work on the teller line when needed, including operating the teller drawer and performing advanced, specialized teller functions.
- Provide backup support to other branches and employees as needed.
- Conduct onboarding activities for new clients.
Requirements
- High school diploma or GED required.
- Bachelor’s degree preferred or equivalent education and related training or experience required.
- 1 or more years of customer service experience required.
- Cash handling or sales experience preferred.
- Intermediate PC proficiency.
- Intermediate proficiency in Google Docs and Microsoft Office products.
Qualifications
- Highly motivated team-player with ability to develop and maintain collaborative relationships.
- Strong written and verbal communication skills.
- Ability to work with flexible schedule, Saturdays, and to accommodate travel to different branches as needed.
Skills
- Customer service skills.
- Product knowledge.
- Financial planning and analysis.
- Problem-solving abilities.
- Adaptability and flexibility.
Benefits
Ameris Bank offers a comprehensive employee benefit package, including medical, dental, and vision insurance, life insurance, accidental death & dismemberment coverage, long-term disability coverage, paid sick and vacation leave, 11 holidays, volunteer/service day, employee stock purchase plan, 401(k) retirement plan, flexible spending accounts, health savings account, health reimbursement arrangement, supplemental life & other insurance plans, identity theft protection, pet insurance, legal insurance, employee assistance program, employee advocacy program, tickets at work (entertainment discounts for Ameris Bank Employees), AT&T employee discount, wellness discounts for medical premiums and other rewards, employee referral incentive, education assistance, and employee resource groups.