Universal Banker Travel - Lexington, SC

About the role

Ameris Bank seeks a dynamic individual to join our team as a Customer Service Representative. This role requires a strong focus on customer service, relationship building, and product knowledge.

Responsibilities

• Conduct customer financial profiles and identify needs, cross-selling, and up-selling opportunities.
• Expand and retain high-value consumer and business client relationships.
• Communicate with current and prospective clients to educate, ensure understanding, resolve issues, and develop customer loyalty.
• Apply need-based sales techniques and maintain a working knowledge of banking products and promotions.
• Open new accounts and service existing accounts.
• Make recommendations to supervisors concerning the budgetary needs of the branch and methods to improve the client's experience.
• Work on the teller line when needed, including operating the teller drawer and performing advanced, specialized teller functions.
• Provide backup support to other branches and employees as needed.
• Perform accurate transactions, balance each day, and verify cash totals.
• Scan daily proof work to the remote capture machine.
• Provide assistance and training to other colleagues and serve as a mentor.
• Practice ethical sales behaviors in accordance with the Bank’s Core Values of Integrity and Honesty.
• Ability to work with flexible schedule, Saturdays, and to accommodate travel to different branches as needed.

Required Knowledge, Skills And Competencies

• Highly motivated team-player with ability to develop and maintain collaborative relationships.
• Strong written and verbal communication skills.
• Intermediate PC proficiency.
• Intermediate proficiency in Google Docs and Microsoft Office products.
• 1 or more years of customer service experience required. Cash handling or sales experience preferred.
• High school diploma or GED required. Bachelor’s degree preferred or equivalent education and related training or experience required.

Benefits

• Medical, Dental and Vision Insurance
• Life Insurance provided at no additional cost to employees
• Accidental Death & Dismemberment Coverage
• Long-Term Disability Coverage
• Paid Sick and Vacation Leave
• 11 Holidays
• Volunteer/Service Day
• Employee Stock Purchase Plan
• 401(k) Retirement Plan
• Flexible Spending Accounts
• Health Savings Account
• Health Reimbursement Arrangement
• Supplemental Life & Other Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Legal Insurance
• Employee Assistance Program
• Employee Advocacy Program
• Tickets at Work (Entertainment discounts for Ameris Bank Employees)
• AT&T Employee Discount
• Wellness Discounts for Medical Premiums and Other Rewards
• Employee Referral Incentive
• Education Assistance
• Employee Resource Groups
• Banking Advantages for Employees

Banking Advantages For Employees

• Free Interest Checking
• Free Safe Deposit Box
• Free Money Orders, Travelers’ Checks and Cashier Checks
• Discount on Mortgage Origination Fee
• Free Online Banking and Free Unlimited Online Bill Payment
• Employee Banking Perks

Disclaimer

Ameris Bank is committed to providing equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. Please review the Know Your Rights notice from the Department of Labor for further information.