Universal Banker - St. Cloud

What Makes You a Great Fit

• Demonstrated success in a member-facing role.
• Previous banking experience required.
• Previous lending experience required.
• Strong knowledge of FAIRWINDS products, services, and digital platforms.
• You lead with care and know how to listen and respond to members’ needs.
• Comfortable navigating both transactional and consultative responsibilities in a fast-paced environment.
• Confident in your ability to cross-sell, handle objections, and educate members.
• Promised track record of achieving individual and/or branch goals.
• Excellent communication, problem-solving, and organizational skills.

Your Role In Our Mission

• Serve as the go-to resource for members by handling all teller and platform transactions accurately and efficiently.
• Open new accounts and recommend relevant products and services based on members’ unique financial needs.
• Build trust and deepen relationships through consultative conversations that lead to long-term financial success for our members.
• Proactively refer solutions including deposit accounts, loans, investment and insurance products, and digital banking tools.
• Actively generate loan opportunities through inbound, outbound, and referral-based efforts.
• Deliver prompt support for service-related needs such as account maintenance and problem resolution.
• Promote and educate members on self-service tools including online banking, mobile apps, and ATMs.
• Serve as a keyholder when needed and support operational procedures including branch opening/closing and negotiable item custody.
• Maintain compliance with policies, procedures, and security protocols while supporting the branch team in achieving goals.

About FAIRWINDS Credit Union

• Headquartered in Orlando and proudly serving members for over 70 years.
• Our mission - changing members’ lives on the journey to Financial Freedom - drives everything we do.
• We are nationally endorsed by The Dave Ramsey Show as a trusted provider of financial wellness.
• Recognized as one of Forbes’ 2024 Best-in-State Credit Unions and one of Orlando Business Journal’s Best Places to Work.
• FAIRWINDS is a top workplace where your purpose matters and your growth is supported every step of the way!

Culture of Care and Reward

• Enjoy 11 paid holidays and generous paid time off to recharge and reset.
• Build your future with a 6% 401(k) match.
• Eligible for a $700 annual contribution to your Health Savings Account.
• Stay covered with medical, dental, vision, disability, and life insurance.
• Grow your career through leadership development, tuition assistance, and advancement opportunities.
• Earn rewards for financial wellness through our Debt Free Club and Dave Ramsey’s SmartDollar program.

Equal Opportunity Employer

FAIRWINDS Credit Union is an Equal Opportunity Employer.