Universal Banker- Noroton Heights Branch

Responsibilities

• Aid in the basic account opening process for existing customers.
• Deliver service to internal and external customers to address account service issues.
• Carry out financial transactions in line with bank policies and procedures.
• Forward potential sales opportunities to appropriate partners.
• Create sales opportunities from service transactions and efficiently handle customer complaints and issues.
• Participate in branch activities such as seminars, micromarketing events, promotional campaigns, and product initiatives.
• Comply with operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
• Make informed decisions that consider the firm's reputation and adhere to policies, ethical standards, and regulatory requirements.

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Strong written and verbal communication skills.

Education

A high school diploma or equivalent is required.

Benefits

The job description highlights the types of work performed, but does not provide specific details about benefits. For comprehensive information, please visit citibenefits.com.

Other Relevant Skills

For complementary skills, please refer to the job description and/or contact the recruiter.

Automated Processing and AI

Citi uses automated processing, including artificial intelligence, for various business purposes. However, all hiring decisions are made by individuals and do not rely solely on automated systems.

Equal Opportunity Employer

Citi is committed to providing equal employment opportunities and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.