Universal Banker - Marion, AR

Responsibilities

• Provide superior customer service by answering customer questions; investigates and corrects errors; and resolves problems or other issues.
• Provides solutions to meet the needs of customers.
• Oversees and ensures consistency, accuracy, and timeliness regarding the Bank's Standard Operation Procedures (SOPs, formerly ASR Policy) as directed by the Branch Lead.
• Processes daily bank transactions such as: Accept and process retail and commercial checking and savings deposits including night deposits by determining that all necessary deposit documents are in proper form and issues receipts.
• Confirms all necessary documents are properly authorized, are in proper form and are within authorized limits. Make decisions when questionable items are presented for cashing including placing holds on accounts to identify uncollected funds.
• Accepts and processes all types of loans, credit line, safe deposit, and tax payments; accepts some commercial relationship payments.
• Prepares daily totals and corresponding tickets for batch transactions (e.g., ATM settlement, cash advances, money orders, TT& L payments, etc.).
• Assembles and prepares, within an established schedule, all transactions for delivery to Deposit Operations Department for timely processing.
• Balances transactions and verify cash totals:
• Maintains an adequate supply of currency and coins.
• Balances cash drawer according to established schedule and performance standards.
• Sells excess coin and currency to vault or buys coin and currency to maintain minimum but adequate drawer supply.

Requirements

• A high school diploma or equivalent GED is required.
• An associate degree in a related field is preferred.
• At least three (3) years of related experience and/or training is required; or the equivalent combination of education and experience.

Qualifications

• Strong interpersonal and communication skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Proficient in Microsoft Office Suite.
• Knowledge of banking regulations and procedures.

Skills

• Customer Service
• Transaction Processing
• Loan Administration
• Branch Management

Benefits

• Competitive compensation
• Full-time position
• Health plans
• 401(k)
• Paid Vacations and Holidays
• Inclusive and Welcoming Culture

Pay

Competitive compensation based on experience and qualifications.

Schedule

Full-time position with flexible hours to accommodate banking operations.