Universal Banker - Juneau Financial Center

About the role

Are you a people-person with a passion for problem-solving and a knack for numbers? Do you dream of a career where every day is different, your ideas matter, and your impact is real? As a Universal Banker, you’ll be the ultimate customer experience champion combining your teller skills, financial know-how, and sales savvy to help our clients thrive.

From opening accounts and answering questions to uncovering solutions that help people meet their financial goals, YOU are the go-to guide in their banking journey. Whether you're just starting out or already a banking superstar, we have a spot for you on our dynamic team (Universal Banker I, II, or III).

Responsibilities

• Be the face of the bank: Greet customers, handle transactions, and make their day better.
• Solve problems like a pro: Assist with everything from deposits and withdrawals to account management and loan payments.
• Build real relationships: Get to know your customers and help them plan, save, and succeed financially.
• Think like an advisor: Suggest products and services that actually make a difference.
• Stay sharp: Learn new systems, keep up with regulations, and level up with ongoing training.
• Lead by example (UB III): Step up when management is away, mentor new teammates, and keep operations running smoothly.

Requirements

• Universal Banker I: 6+ months in cash-handling, retail, or hospitality
• Universal Banker II: 1+ year in banking OR 2+ years in customer service/cash-handling
• Universal Banker III: 3+ years of banking experience
• Leadership and mentoring experience preferred
• Able to run the branch in a pinch!

Qualifications

• Stellar communication and people skills
• Detail-driven and highly organized
• Great under pressure and loves a good challenge
• Tech-savvy with MS Office and banking software
• Team player, self-starter, and fast learner

Skills & Superpowers

• Stellar communication and people skills
• Detail-driven and highly organized
• Great under pressure and loves a good challenge
• Tech-savvy with MS Office and banking software
• Team player, self-starter, and fast learner

Benefits

• Competitive pay and benefits
• Paid training and career development
• Supportive, inclusive team culture
• Opportunity to grow and advance
• Make a real impact in your community

Pay

Pay is depending on experience. Minimum for Universal Banker I is $22.00/hour

Schedule

Type: Full-Time | Department: Retail Banking | Level: Entry to Senior (UB I–III)