Universal Banker II Float

About the role

This position is used to assist branches who are temporarily short staffed.

Responsibilities

• Identify sales opportunities, deepen existing relationships, and grow Salem Five's market share in the communities it serves.
• In collaboration with branch management and internal business partners, uncover needs and make referrals to cross-sell products and services such as business loans, merchant, insurance, and investment services.
• Engage in defined sales activities to include uncovering customer needs, offering solutions, closing the business, onboarding, follow-up, outbound calling, and recording each point of customer contact in the Bank's system of record.
• Participate in team meetings, contribute toward branch sales goals, engage in divisional campaigns, and celebrate team successes.
• Making a personal connection with every customer.
• Have a good understanding of the business of banking to include income and expense streams and portfolio of products and services.
• Demonstrate the ability to build relationships and alliances with customers and colleagues.
• Proficient with desktop applications such as MS Office (Excel, Word, PowerPoint, Outlook).
• Proficient using the Internet (mobile and desktop) to search for and locate information.

Qualifications

• High school diploma, or equivalent required.
• Two years' experience in a retail or banking environment required, supervisory experience preferred.
• This position is eligible to be a 'key-holder' and when designated as such, is entrusted as a member of the branch's management team, opening/closing the branch as schedules dictate.
• In the absence of a Manager and/or Assistant Manager, serves as the 'manager on duty.' In a management capacity, uses sound judgement and makes policy decisions as necessary.
• Participates in the interview, hiring, and development of junior branch staff positions and serves as a trainer and coach for same.
• Proven success in delivering a superior experience in a customer-centric environment.

Pay

$45,000 - $60,000 plus incentives

Benefits

• Medical, dental, and vision coverage
• Flexible Spending and Health Savings Accounts
• 401(k) matching
• Tuition reimbursement
• Employee referral program
• Annual holiday reception
• Summer family outing

Physical demands

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.