Universal Banker I, II, III, IV, Eagle

Location: 50 Chambers Ave, Eagle, CO 81631

Schedule: Monday - Friday, 8:30am - 5:30pm

Employee Type: Non-Exempt Full-Time

Hiring Pay Ranges (includes $2.00 per hour cost of living adjustment):
Universal Banker I - $20.50 - $26.00 per hour
Universal Banker II - $20.50 - $27.50 per hour
Universal Banker III - $21.00 - $29.50 per hour
Universal Banker IV - $23.00 - $32.00 per hour
This position may be eligible for an additional $1.00 per hour under the Spanish Communication Assistant Program.

About the Company

ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. ANB hires individuals who provide excellent customer service and build meaningful relationships with customers and within communities. The bank is committed to rewarding team members who strengthen the company and culture.

Benefits

• Minimum 4 weeks of Paid Time Off (PTO)
• 11 Paid Holidays
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA), Flexible Spending Account (FSA), and dependent care spending accounts
• Company-provided Life, AD&D, and Disability Insurance with supplementation options
• 401(k) plan with discretionary company match and profit sharing
• Discretionary annual bonus and employee referral incentives
• Employee Assistance Program (EAP)
• Education Assistance Program
• Spanish Communication Assistant Program Incentive
• Employee banking products

About the Role

Responsible for demonstrating excellent customer service in accordance with Sturm Financial Group's Mission, Vision, and Values. Handles cash and various financial transactions, sells and cross-sells bank products and services, assists customers with their banking needs, and resolves customer service issues while complying with regulatory requirements. Accountable for sales and service activities for assigned branch locations. Proactively seeks new customers through marketing and prospecting.

Responsibilities

• Processes paying/receiving transactions and maintains accurate records of all transactions.
• Cashes checks within assigned limits and stated guidelines.
• Responsible for daily cash settlements of cash and proof transactions; balances cash drawer.
• Opens checking, savings, money market, and certificates of deposit accounts.
• Orders check and ATM/Debit cards and provides starter checks for new accounts.
• Applies selling techniques to open, develop, and close sales; creates product interest; actively cross-sells products/services; pursues potential customers on and off Bank property.
• Identifies customer's financial needs through in-person efforts, cold calls, referrals, and marketing while providing strong product knowledge and quality service.
• Displays sufficient knowledge in explaining, selling, and administering products; refers customers to appropriate resources within the organization.
• Actively seeks to understand customers' complete financial services needs and recommends products and services based on those needs, including follow-up actions as outlined in the ANB .A.R.E.S Client Onboarding procedure.
• Identifies cross-sell and referral opportunities to broaden customer banking relationships.
• Responds to customer needs and priorities; establishes effective working relationships with customers; identifies and takes appropriate action on customer needs.
• Provides efficient and courteous customer service, researching problems and implementing appropriate resolution.
• Collaborates with team members to achieve branch goals and objectives.
• Maintains confidentiality as defined by department and company standards.
• Maintains current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, other banking regulations, and Bank policies and procedures related to the position.
• Adheres to all bank policies, procedures, and regulatory requirements.
• Participates in training and development activities to enhance job knowledge and skills.
• Supports the company's Mission, Vision, and Values.
• Performs other duties as assigned.

Requirements

Universal Banker I

• No experience required; previous customer service or cash handling experience preferred.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills and proficiency in Microsoft Office applications.
• Basic knowledge of banking products, services, and regulations preferred.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Universal Banker II

• Minimum 6 months prior bank experience performing teller or personal banker duties; or 1 year of cash handling or customer service experience; or equivalent combination of education and experience.
• Proficient computer skills and proficiency in Microsoft Office applications.
• Intermediate understanding of banking products, services, and regulations.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Universal Banker III

• Minimum 2 years prior bank experience performing teller or personal banker duties for external candidates.
• Minimum 1 year prior bank experience performing teller or personal banker duties for internal candidates.
• Proficient computer skills and proficiency in Microsoft Office applications.
• Advanced understanding of banking products, services, and regulations.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Universal Banker IV

• Minimum 4 years prior bank experience performing teller or personal banker duties for external candidates.
• Proficient computer skills and proficiency in Microsoft Office applications.
• Subject matter expert on banking products, services, and regulations.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.